# What broke July 10 to July 16, 2023

- Incidents: 15; major outages: 2
- Downtime: 5h 49m across providers

## Days
- [Mon, Jul 10](https://down.guide/recaps/2023-07-10): 2 incidents, 0 major outages
- [Tue, Jul 11](https://down.guide/recaps/2023-07-11): 2 incidents, 1 major outage
- [Wed, Jul 12](https://down.guide/recaps/2023-07-12): 3 incidents, 0 major outages
- [Thu, Jul 13](https://down.guide/recaps/2023-07-13): 4 incidents, 1 major outage
- [Fri, Jul 14](https://down.guide/recaps/2023-07-14): 4 incidents, 0 major outages
- [Sat, Jul 15](https://down.guide/recaps/2023-07-15): 0 incidents, 0 major outages
- [Sun, Jul 16](https://down.guide/recaps/2023-07-16): 0 incidents, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2023-W28), worst first.

- **ServiceNow Cloud Observability**: [Lightstep experience major issues with web UI, query and ingest.](https://down.guide/lightstep/DWN-7272f74e4f) (Major outage; lasted 9h 28m; started 2023-07-11 03:21 UTC; US - Trace Assembly, PagerDuty Events API, US - Service Directory +12; us)
- **Mapbox**: [Degraded Live Traffic Data.](https://down.guide/mapbox/DWN-36b3fef1f2) (Major outage; lasted 2h 18m; started 2023-07-13 00:55 UTC; Telemetry)
- **Dropbox Sign**: [Site Outage](https://down.guide/dropbox-sign/DWN-2e69d2652b) (Partial outage; lasted 4m; started 2023-07-13 20:49 UTC; Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign +6)
- **Clearbit**: [Slow response times possible timeouts](https://down.guide/clearbit/DWN-fe9cbab3ea) (Degraded; lasted 18h 1m; started 2023-07-13 18:24 UTC; Person API, Company API, Batch +3)
- **Flagsmith**: [Issue affecting permissions for project admin users](https://down.guide/flagsmith/DWN-517cf6143c) (Degraded; lasted 2h 31m; started 2023-07-12 13:46 UTC; Admin API, Admin Dashboard)
- **Clearbit**: [Company lookups delayed](https://down.guide/clearbit/DWN-d3cd3d5a5b) (Degraded; lasted 7h 14m; started 2023-07-12 13:45 UTC; Person API, Company API)
- **Clearbit**: [Batches are slower then usual, queue backed up](https://down.guide/clearbit/DWN-786175f965) (Degraded; lasted 3d 3h; started 2023-07-14 16:55 UTC; Batch)
- **Postman**: [Upstream dependency issues for Bitbucket](https://down.guide/postman/DWN-ddeb886368) (Partial outage; lasted 2h 54m; started 2023-07-13 04:51 UTC; Postman Integrations)
- **Flagsmith**: [Slow response times for Edge API requests](https://down.guide/flagsmith/DWN-70f4cbebdc) (Degraded; lasted 29m; started 2023-07-10 12:29 UTC; Edge API)
- **LogRocket**: [Secondary Search Delays](https://down.guide/logrocket/DWN-557c9c8fe6) (Degraded; lasted 13h 26m; started 2023-07-14 14:10 UTC; Metrics, Alerts)

## Other weeks
- [Previous week: Jul 3 to Jul 9, 2023](https://down.guide/recaps/2023-W27)
- [Next week: Jul 17 to Jul 23, 2023](https://down.guide/recaps/2023-W29)

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