# What broke September 11 to September 17, 2023

- Incidents: 13; major outages: 0
- Downtime: 3h 39m across providers

## Days
- [Mon, Sep 11](https://down.guide/recaps/2023-09-11): 1 incident, 0 major outages
- [Tue, Sep 12](https://down.guide/recaps/2023-09-12): 4 incidents, 0 major outages
- [Wed, Sep 13](https://down.guide/recaps/2023-09-13): 3 incidents, 0 major outages
- [Thu, Sep 14](https://down.guide/recaps/2023-09-14): 1 incident, 0 major outages
- [Fri, Sep 15](https://down.guide/recaps/2023-09-15): 4 incidents, 0 major outages
- [Sat, Sep 16](https://down.guide/recaps/2023-09-16): 0 incidents, 0 major outages
- [Sun, Sep 17](https://down.guide/recaps/2023-09-17): 0 incidents, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2023-W37), worst first.

- **Mapbox**: [Missing or Incorrect POI Brand Name in Search](https://down.guide/mapbox/DWN-8fd3981593) (Partial outage; lasted 1h 9m; started 2023-09-12 20:14 UTC; Search; us)
- **Opsgenie**: [Atlassian Account login issues](https://down.guide/opsgenie/DWN-51252f8d9e) (Partial outage; lasted 5h 23m; started 2023-09-13 14:08 UTC; Public Website, Signup, Login & Authorization, Signup, Login & Authorization)
- **ServiceNow Cloud Observability**: [Errors and higher latency on all API endpoints](https://down.guide/lightstep/DWN-9712ef0594) (Degraded; lasted 6h 28m; started 2023-09-15 19:05 UTC; US - Trace Assembly, PagerDuty Events API, US - Service Directory +14; us)
- **Flagsmith**: [Identity integrations are not being triggered](https://down.guide/flagsmith/DWN-134d46ce12) (Degraded; lasted 1h; started 2023-09-12 11:14 UTC; Edge API)
- **Atlassian Statuspage**: [Atlassian Account login issues](https://down.guide/statuspage/DWN-150e08f2cb) (Partial outage; lasted 5h 21m; started 2023-09-13 14:16 UTC; Web Portal)
- **Clearbit**: [Audience Alert Delay](https://down.guide/clearbit/DWN-09c122ae1b) (Degraded; lasted 2h 44m; started 2023-09-12 21:27 UTC; Platform UI)
- **Dropbox Sign**: [Signature requests experiencing misplaced/missing fields and signatures](https://down.guide/dropbox-sign/DWN-0628054009) (Degraded; lasted 23h 37m; started 2023-09-14 01:09 UTC; Document signing through Dropbox Sign and Fax)
- **Dropbox Sign**: [There's an increase in error during signing.](https://down.guide/dropbox-sign/DWN-9ada931e9d) (Degraded; lasted 2h 41m; started 2023-09-15 20:59 UTC; Send signature requests, Document signing through Dropbox Sign and Fax)
- **Mailjet**: [Message Sending Delay](https://down.guide/mailjet/DWN-93cef1de35) (Degraded; lasted 1h 39m; started 2023-09-15 03:00 UTC; SEND API, Outgoing SMTP)
- **Postman**: [Elevated error rates for request history storage](https://down.guide/postman/DWN-688da96709) (Degraded; lasted 1h 26m; started 2023-09-12 11:05 UTC; Postman Platform on Desktop, Postman Platform on Browser)

## Other weeks
- [Previous week: Sep 4 to Sep 10, 2023](https://down.guide/recaps/2023-W36)
- [Next week: Sep 18 to Sep 24, 2023](https://down.guide/recaps/2023-W38)

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=recap-2023-W37), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.