# What broke on 2024-05-13

- Incidents: 3 at 3 providers; major outages: 0
- Downtime: 26m

## Worst
- **ServiceNow Cloud Observability**: [Telemetry ingest severely degraded (spans, logs, metrics)](https://down.guide/lightstep/DWN-1e5c6f00b7) (Partial outage; lasted 46m; started 2024-05-13 17:20 UTC; US - Trace Assembly, US - Trace Statistics, US - Metrics +1; us)
- **Dropbox**: [Single Sign-On (SSO) may not be working as expected](https://down.guide/dropbox/DWN-165e418911) (Operational; lasted 8h 43m; started 2024-05-13 15:31 UTC; Support Services; us)
- **Secureframe**: [Secureframe Web Application in degraded state](https://down.guide/secureframe/DWN-436c50d81b) (Operational; lasted 2h 26m; started 2024-05-13 14:43 UTC; Web Application)

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