# What broke on 2024-10-17

- Incidents: 8 at 5 providers; major outages: 1
- Downtime: 2h 13m

## Worst
- **Gusto**: [All customers are unable to use our chat option for support.](https://down.guide/gusto/DWN-bdabfa8ff9) (Major outage; lasted 1h 33m; started 2024-10-17 14:35 UTC; Chat System)
- **Basecamp**: [Highrise is having some trouble](https://down.guide/basecamp/DWN-335c86065a) (Partial outage; lasted 48m; started 2024-10-17 19:18 UTC; Highrise)
- **Pulumi Cloud**: [High latency on Pulumi Cloud API](https://down.guide/pulumi/DWN-0decd875bb) (Degraded; lasted 1h 10m; started 2024-10-17 00:50 UTC; API, Console, Deployments)
- **Spacelift**: [Elevated API Errors](https://down.guide/spacelift/DWN-c9d0b86ed4) (Degraded; lasted 40m; started 2024-10-17 16:18 UTC; GraphQL API)
- **Spacelift**: [Elevated API Errors](https://down.guide/spacelift/DWN-2e446c1344) (Degraded; lasted 24m; started 2024-10-17 15:13 UTC; GraphQL API)
- **Spacelift**: [Elevated API Errors](https://down.guide/spacelift/DWN-5dda4525f9) (Degraded; lasted 8m; started 2024-10-17 15:50 UTC; GraphQL API)
- **Mailgun**: [Europe - Email Delivery Latency](https://down.guide/mailgun/DWN-4bd21587c8) (Degraded; lasted 8h 29m; started 2024-10-17 12:12 UTC; Outbound Delivery; eu)
- **Pulumi Cloud**: [High latency on Pulumi Cloud API](https://down.guide/pulumi/DWN-925282859a) (Operational; lasted 1h 58m; started 2024-10-17 16:25 UTC; API, Console, Deployments)

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