# What broke January 1 to January 7, 2024

- Incidents: 8; major outages: 2
- Downtime: 12h 58m across providers

## Days
- [Mon, Jan 1](https://down.guide/recaps/2024-01-01): 1 incident, 1 major outage
- [Tue, Jan 2](https://down.guide/recaps/2024-01-02): 0 incidents, 0 major outages
- [Wed, Jan 3](https://down.guide/recaps/2024-01-03): 1 incident, 1 major outage
- [Thu, Jan 4](https://down.guide/recaps/2024-01-04): 1 incident, 0 major outages
- [Fri, Jan 5](https://down.guide/recaps/2024-01-05): 3 incidents, 0 major outages
- [Sat, Jan 6](https://down.guide/recaps/2024-01-06): 2 incidents, 0 major outages
- [Sun, Jan 7](https://down.guide/recaps/2024-01-07): 0 incidents, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2024-W01), worst first.

- **Gusto**: [We are currently experiencing higher than normal call volume.  During this time, please leverage help center for support.](https://down.guide/gusto/DWN-250a677455) (Major outage; lasted 2h 18m; started 2024-01-03 19:42 UTC; Phone System)
- **Liveblocks**: [Storage writes failures](https://down.guide/liveblocks/DWN-db81b47d6d) (Partial outage; lasted 6h 33m; started 2024-01-05 11:27 UTC; API)
- **Keeper**: [Vault login errors (Resolved)](https://down.guide/keeper/DWN-09157aec48) (Major outage; lasted 0m; started 2024-01-01 15:30 UTC)
- **Pulumi Cloud**: [Resource search timeouts](https://down.guide/pulumi/DWN-9707abab79) (Partial outage; lasted 1h 37m; started 2024-01-05 20:00 UTC; Insights)
- **Pipedream**: [v1 email sources not emitting events](https://down.guide/pipedream/DWN-57b76ecbf2) (Partial outage; lasted 2h 30m; started 2024-01-06 21:00 UTC; Workflows - Email)
- **Mapbox**: [Degraded performance for live traffic requests](https://down.guide/mapbox/DWN-d208674759) (Degraded; lasted 1d 6h; started 2024-01-05 17:45 UTC; API)
- **Mural**: [Mural collaboration issue - right-clicking on objects within the canvas causes Mural to display a blank screen](https://down.guide/mural/DWN-8badc5cea0) (Degraded; lasted 1h 11m; started 2024-01-04 22:01 UTC; Canvas)

## Other weeks
- [Previous week: Dec 25 to Dec 31, 2023](https://down.guide/recaps/2023-W52)
- [Next week: Jan 8 to Jan 14, 2024](https://down.guide/recaps/2024-W02)

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