# What broke January 8 to January 14, 2024

- Incidents: 15; major outages: 1
- Downtime: 8h 39m across providers

## Days
- [Mon, Jan 8](https://down.guide/recaps/2024-01-08): 3 incidents, 0 major outages
- [Tue, Jan 9](https://down.guide/recaps/2024-01-09): 5 incidents, 0 major outages
- [Wed, Jan 10](https://down.guide/recaps/2024-01-10): 2 incidents, 1 major outage
- [Thu, Jan 11](https://down.guide/recaps/2024-01-11): 2 incidents, 0 major outages
- [Fri, Jan 12](https://down.guide/recaps/2024-01-12): 1 incident, 0 major outages
- [Sat, Jan 13](https://down.guide/recaps/2024-01-13): 1 incident, 0 major outages
- [Sun, Jan 14](https://down.guide/recaps/2024-01-14): 1 incident, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2024-W02), worst first.

- **Gusto**: [We are currently experiencing higher than normal call volume.  During this time, please leverage help center for support.](https://down.guide/gusto/DWN-b32ccdcfcd) (Major outage; lasted 1h 59m; started 2024-01-10 23:02 UTC; Phone System)
- **Dropbox Sign**: [We are currently investigating performance problems with our site and API endpoints](https://down.guide/dropbox-sign/DWN-e6fcb0f1ac) (Degraded; lasted 13m; started 2024-01-08 16:47 UTC; Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign +6)
- **Octopus Deploy**: [AWS deployments failing when using service role for EC2 instance](https://down.guide/octopus/DWN-ed1c53fdea) (Partial outage; lasted 31d 7h; started 2024-01-08 21:22 UTC)
- **SourceHut**: [Network outage](https://down.guide/sourcehut/DWN-f04ebde53a) (Partial outage; lasted 0m; started 2024-01-10 08:50 UTC; us)
- **Typeform**: [Typeform Summary/Reports - Data aggregation delay](https://down.guide/typeform/DWN-fa97f9f3b6) (Degraded; lasted 3d 6h; started 2024-01-09 17:10 UTC; Summary)
- **Postman**: [Elevated error rates  for GitHub integrations](https://down.guide/postman/DWN-20fafbcd4f) (Degraded; lasted 1h 29m; started 2024-01-09 13:40 UTC; Postman Integrations)
- **Frontegg**: [Entitlements Service is in a degraded state](https://down.guide/frontegg/DWN-890d8aa5c8) (Degraded; lasted 42m; started 2024-01-11 11:57 UTC)
- **Spacelift**: [Elevated GitHub Error Rate](https://down.guide/spacelift/DWN-b3b39997fa) (Degraded; lasted 18m; started 2024-01-09 13:14 UTC; API Errors)
- **Spacelift**: [Elevated API Errors](https://down.guide/spacelift/DWN-2e180f9660) (Degraded; lasted 0m; started 2024-01-08 23:10 UTC; GraphQL API)
- **Mapbox**: [Mapbox Traffic Data Live Traffic Outage](https://down.guide/mapbox/DWN-0b814164b6) (Degraded; lasted 0m; started 2024-01-12 18:43 UTC)

## Other weeks
- [Previous week: Jan 1 to Jan 7, 2024](https://down.guide/recaps/2024-W01)
- [Next week: Jan 15 to Jan 21, 2024](https://down.guide/recaps/2024-W03)

---
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