# What broke January 15 to January 21, 2024

- Incidents: 12; major outages: 3
- Downtime: 6h 26m across providers

## Days
- [Mon, Jan 15](https://down.guide/recaps/2024-01-15): 0 incidents, 0 major outages
- [Tue, Jan 16](https://down.guide/recaps/2024-01-16): 2 incidents, 1 major outage
- [Wed, Jan 17](https://down.guide/recaps/2024-01-17): 5 incidents, 2 major outages
- [Thu, Jan 18](https://down.guide/recaps/2024-01-18): 2 incidents, 0 major outages
- [Fri, Jan 19](https://down.guide/recaps/2024-01-19): 1 incident, 0 major outages
- [Sat, Jan 20](https://down.guide/recaps/2024-01-20): 1 incident, 0 major outages
- [Sun, Jan 21](https://down.guide/recaps/2024-01-21): 1 incident, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2024-W03), worst first.

- **Gusto**: [We are aware of potential error messages that customers may be experiencing when accessing Gusto. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.](https://down.guide/gusto/DWN-93caed3c08) (Major outage; lasted 2h 22m; started 2024-01-16 19:10 UTC; Gusto.com website, API; us)
- **Gusto**: [We are aware of potential error messages that customers may be experiencing when attempting to run payroll. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.](https://down.guide/gusto/DWN-a83327b10e) (Major outage; lasted 58m; started 2024-01-17 21:23 UTC; Gusto.com website, API)
- **Octopus Deploy**: [Dynamic Worker Leases failing in WestEU](https://down.guide/octopus/DWN-2e155dd6ce) (Partial outage; lasted 16h 38m; started 2024-01-21 06:31 UTC; Octopus Cloud; us)
- **Gusto**: [We are aware of potential error messages that customers may be experiencing when accessing Gusto.com. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.](https://down.guide/gusto/DWN-a2257e4d55) (Major outage; lasted 3m; started 2024-01-17 17:37 UTC; Gusto.com website, API)
- **Superhuman**: [Attachment Upload Issue in Superhuman Browser Client](https://down.guide/superhuman/DWN-7507d27ac6) (Degraded; lasted 1d 5h; started 2024-01-17 19:04 UTC; Superhuman, Email sending)
- **Flagsmith**: [Increased error rates on the Edge API](https://down.guide/flagsmith/DWN-725eef7859) (Degraded; lasted 1h 10m; started 2024-01-18 14:40 UTC; Edge API)
- **Travis CI**: [macOS builds failing](https://down.guide/travis-ci/DWN-198b3ee877) (Partial outage; lasted 3h 8m; started 2024-01-17 08:07 UTC)
- **Mural**: [Mural Notifications Delay](https://down.guide/mural/DWN-86b2cb98e8) (Degraded; lasted 3h 26m; started 2024-01-16 18:20 UTC; Notifications)
- **Typeform**: [Typeform Summary/Reports - Data aggregation delay.](https://down.guide/typeform/DWN-42c9410a16) (Degraded; lasted 1h 42m; started 2024-01-18 11:18 UTC; Insights, Summary)
- **CockroachDB Cloud**: [Clusters on Azure may be experiencing instability](https://down.guide/cockroachdb/DWN-ec0c2ddef2) (Degraded; lasted 1h; started 2024-01-19 00:29 UTC)

## Other weeks
- [Previous week: Jan 8 to Jan 14, 2024](https://down.guide/recaps/2024-W02)
- [Next week: Jan 22 to Jan 28, 2024](https://down.guide/recaps/2024-W04)

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