# What broke January 22 to January 28, 2024

- Incidents: 12; major outages: 2
- Downtime: 3h 55m across providers

## Days
- [Mon, Jan 22](https://down.guide/recaps/2024-01-22): 1 incident, 1 major outage
- [Tue, Jan 23](https://down.guide/recaps/2024-01-23): 2 incidents, 0 major outages
- [Wed, Jan 24](https://down.guide/recaps/2024-01-24): 4 incidents, 1 major outage
- [Thu, Jan 25](https://down.guide/recaps/2024-01-25): 4 incidents, 0 major outages
- [Fri, Jan 26](https://down.guide/recaps/2024-01-26): 1 incident, 0 major outages
- [Sat, Jan 27](https://down.guide/recaps/2024-01-27): 0 incidents, 0 major outages
- [Sun, Jan 28](https://down.guide/recaps/2024-01-28): 0 incidents, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2024-W04), worst first.

- **ServiceNow Cloud Observability**: [span ingestion for customers using Cloud Observability operated microsats failing](https://down.guide/lightstep/DWN-4427288f86) (Major outage; lasted 1h 8m; started 2024-01-22 22:33 UTC; US - Trace Assembly, US - Trace Statistics; us)
- **Mural**: [Users are unable to consistently sign In to Mural](https://down.guide/mural/DWN-19e151b119) (Major outage; lasted 1h 26m; started 2024-01-24 22:09 UTC; Authentication)
- **Clearbit**: [Page View Alerts Delayed](https://down.guide/clearbit/DWN-e5a1faa238) (Degraded; lasted 14d 2h; started 2024-01-25 22:13 UTC; Webhooks)
- **LinkedIn**: [Linkedin.com - Issue](https://down.guide/linkedin/DWN-ceae635cba) (Partial outage; lasted 1h 17m; started 2024-01-23 05:42 UTC; LinkedIn.com)
- **Stitch**: [Web App Outage](https://down.guide/stitch/DWN-f9cba6b7e2) (Partial outage; lasted 1h 5m; started 2024-01-24 16:34 UTC; app.stitchdata.com)
- **Basecamp**: [All 37signals apps are having trouble](https://down.guide/basecamp/DWN-11bb004458) (Maintenance; lasted 25m; started 2024-01-24 22:23 UTC; Backpack, Basecamp 5, Basecamp Classic +3)
- **CockroachDB Cloud**: [Degraded connectivity between clusters and external services.](https://down.guide/cockroachdb/DWN-827955a645) (Degraded; lasted 11h 14m; started 2024-01-24 04:51 UTC; CockroachDB Basic/Standard, CockroachDB Advanced)
- **Mapbox**: [Authentication errors on Matrix, Optimization, and Directions APIs](https://down.guide/mapbox/DWN-7cff08cb6b) (Partial outage; lasted 0m; started 2024-01-25 23:10 UTC)
- **Rootly**: [Incident timeline loading slower than normal](https://down.guide/rootly/DWN-ae792008b1) (Degraded; lasted 53m; started 2024-01-23 17:28 UTC)
- **Spacelift**: [Elevated API Errors](https://down.guide/spacelift/DWN-1355181ff9) (Degraded; lasted 1m; started 2024-01-25 07:12 UTC; GraphQL API)

## Other weeks
- [Previous week: Jan 15 to Jan 21, 2024](https://down.guide/recaps/2024-W03)
- [Next week: Jan 29 to Feb 4, 2024](https://down.guide/recaps/2024-W05)

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=recap-2024-W04), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.