# What broke May 6 to May 12, 2024

- Incidents: 15; major outages: 0
- Downtime: 13h 27m across providers

## Days
- [Mon, May 6](https://down.guide/recaps/2024-05-06): 3 incidents, 0 major outages
- [Tue, May 7](https://down.guide/recaps/2024-05-07): 3 incidents, 0 major outages
- [Wed, May 8](https://down.guide/recaps/2024-05-08): 3 incidents, 0 major outages
- [Thu, May 9](https://down.guide/recaps/2024-05-09): 4 incidents, 0 major outages
- [Fri, May 10](https://down.guide/recaps/2024-05-10): 2 incidents, 0 major outages
- [Sat, May 11](https://down.guide/recaps/2024-05-11): 0 incidents, 0 major outages
- [Sun, May 12](https://down.guide/recaps/2024-05-12): 0 incidents, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2024-W19), worst first.

- **ServiceNow Cloud Observability**: [High failure rate in metric queries](https://down.guide/lightstep/DWN-5aa821dca3) (Partial outage; lasted 2h 37m; started 2024-05-07 11:53 UTC; US - Unified Alerting, US - Dashboards, US - Notebooks +1; us)
- **imgix**: [Assets not displaying in Asset Manager](https://down.guide/imgix/DWN-5a31999934) (Partial outage; lasted 10h 30m; started 2024-05-09 05:13 UTC; Web Administration Tools)
- **Stream**: [High error rate on one of our Feed shards in the us-east region](https://down.guide/stream/DWN-d67f4fdacf) (Partial outage; lasted 47m; started 2024-05-09 13:51 UTC; us-east; us)
- **FullStory**: [Login Issues & Partial Capture Outage (Web & Mobile)](https://down.guide/fullstory/DWN-14e6881241) (Degraded; lasted 4h 15m; started 2024-05-10 15:38 UTC; Data Capture - Web, Data Capture - Native Mobile, Fullstory Web Application)
- **Ably**: [Push notification delivery issues](https://down.guide/ably/DWN-2bbf8bbad5) (Degraded; lasted 0m; started 2024-05-08 08:30 UTC)
- **Secureframe**: [Controls page in degraded state](https://down.guide/secureframe/DWN-df211fee35) (Degraded; lasted 35m; started 2024-05-06 19:27 UTC; Web Application)
- **Vectara**: [Corpus creation and indexing performance degraded.](https://down.guide/vectara/DWN-d5a46c2b54) (Degraded; lasted 4m; started 2024-05-08 13:34 UTC; Admin, Index)
- **FullStory**: [Delayed search and dashboard results](https://down.guide/fullstory/DWN-803f5ac06b) (Degraded; lasted 1h 4m; started 2024-05-08 19:18 UTC; Fullstory Web Application)
- **Vectara**: [Increased indexing latency](https://down.guide/vectara/DWN-c0028caa45) (Degraded; lasted 7m; started 2024-05-06 00:26 UTC; Index)

## Other weeks
- [Previous week: Apr 29 to May 5, 2024](https://down.guide/recaps/2024-W18)
- [Next week: May 13 to May 19, 2024](https://down.guide/recaps/2024-W20)

---
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