# What broke October 14 to October 20, 2024

- Incidents: 18; major outages: 1
- Downtime: 3h 10m across providers

## Days
- [Mon, Oct 14](https://down.guide/recaps/2024-10-14): 4 incidents, 0 major outages
- [Tue, Oct 15](https://down.guide/recaps/2024-10-15): 3 incidents, 0 major outages
- [Wed, Oct 16](https://down.guide/recaps/2024-10-16): 2 incidents, 0 major outages
- [Thu, Oct 17](https://down.guide/recaps/2024-10-17): 8 incidents, 1 major outage
- [Fri, Oct 18](https://down.guide/recaps/2024-10-18): 0 incidents, 0 major outages
- [Sat, Oct 19](https://down.guide/recaps/2024-10-19): 0 incidents, 0 major outages
- [Sun, Oct 20](https://down.guide/recaps/2024-10-20): 1 incident, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2024-W42), worst first.

- **Gusto**: [All customers are unable to use our chat option for support.](https://down.guide/gusto/DWN-bdabfa8ff9) (Major outage; lasted 1h 33m; started 2024-10-17 14:35 UTC; Chat System)
- **ngrok**: [New endpoints failing to start in all regions](https://down.guide/ngrok/DWN-3333192df5) (Partial outage; lasted 23m; started 2024-10-15 17:31 UTC; Region - AP, Region - AU, Region - EU +5; eu, us)
- **Trello**: [Boards are demonstrating slow performance for Workspace Guests](https://down.guide/trello/DWN-e8f30ffc15) (Degraded; lasted 1d 3h; started 2024-10-14 18:43 UTC; Trello.com, API)
- **Iterable**: [Issues impacting Email Sending](https://down.guide/iterable/DWN-0c0162fbc7) (Partial outage; lasted 5h 25m; started 2024-10-15 16:06 UTC; Global Campaign Sends, Global Proof Sends)
- **Basecamp**: [Highrise is having some trouble](https://down.guide/basecamp/DWN-335c86065a) (Partial outage; lasted 48m; started 2024-10-17 19:18 UTC; Highrise)
- **Pipedream**: [Experiencing significant delay with HTTP event sources](https://down.guide/pipedream/DWN-925a181ca5) (Partial outage; lasted 50m; started 2024-10-16 17:53 UTC)
- **Dropbox Sign**: [We are currently experiencing performance problems with Forms](https://down.guide/dropbox-sign/DWN-d36aed18d0) (Partial outage; lasted 12m; started 2024-10-14 18:26 UTC)
- **Twingate**: [Jamf Device Integration Issue](https://down.guide/twingate/DWN-21e4a3a6a9) (Degraded; lasted 1d 17h; started 2024-10-20 03:52 UTC; Identity Providers Sync)
- **Pulumi Cloud**: [High latency on Pulumi Cloud API](https://down.guide/pulumi/DWN-0decd875bb) (Degraded; lasted 1h 10m; started 2024-10-17 00:50 UTC; API, Console, Deployments)
- **Loggly**: [S3 Ingestion incident](https://down.guide/loggly/DWN-1989434d16) (Degraded; lasted 45m; started 2024-10-16 12:35 UTC; S3 Ingestion)

## Other weeks
- [Previous week: Oct 7 to Oct 13, 2024](https://down.guide/recaps/2024-W41)
- [Next week: Oct 21 to Oct 27, 2024](https://down.guide/recaps/2024-W43)

---
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