# What broke December 9 to December 15, 2024

- Incidents: 29; major outages: 1
- Downtime: 17h 51m across providers

## Days
- [Mon, Dec 9](https://down.guide/recaps/2024-12-09): 5 incidents, 0 major outages
- [Tue, Dec 10](https://down.guide/recaps/2024-12-10): 9 incidents, 0 major outages
- [Wed, Dec 11](https://down.guide/recaps/2024-12-11): 5 incidents, 0 major outages
- [Thu, Dec 12](https://down.guide/recaps/2024-12-12): 7 incidents, 0 major outages
- [Fri, Dec 13](https://down.guide/recaps/2024-12-13): 3 incidents, 1 major outage
- [Sat, Dec 14](https://down.guide/recaps/2024-12-14): 0 incidents, 0 major outages
- [Sun, Dec 15](https://down.guide/recaps/2024-12-15): 0 incidents, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2024-W50), worst first.

- **Substack**: [Elevated Error Rates](https://down.guide/substack/DWN-4c5f98197e) (Partial outage; lasted 29m; started 2024-12-13 16:21 UTC; Substack publications, Writer dashboards, Email delivery +4)
- **PyPI**: [Infrastructure Outage](https://down.guide/pypi/DWN-5c75b34071) (Major outage; lasted 1h 25m; started 2024-12-13 13:44 UTC; docs.python.org - Backends, speed.pypy.org, python.org - Downloads Backends +2)
- **Trello**: [Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up](https://down.guide/trello/DWN-cc8627a658) (Partial outage; lasted 2h 32m; started 2024-12-11 15:27 UTC; Trello.com, API)
- **Octopus Deploy**: [Package Acquisition step sometimes fails with exception](https://down.guide/octopus/DWN-bc118091d3) (Partial outage; lasted 1d 2h; started 2024-12-09 21:32 UTC; Octopus Cloud)
- **Superhuman**: [OpenAI outage impacting TL;DR and Semantic Search](https://down.guide/superhuman/DWN-d541766bce) (Partial outage; lasted 2h 57m; started 2024-12-12 00:01 UTC; Superhuman)
- **Vectara**: [Generation Failures: OpenAI  experiencing an outage](https://down.guide/vectara/DWN-c0819ba829) (Partial outage; lasted 1h 42m; started 2024-12-12 02:36 UTC; Query)
- **Pulumi Cloud**: [Degraded performance in Pulumi Deployments](https://down.guide/pulumi/DWN-3b1a58b1f4) (Partial outage; lasted 1h 53m; started 2024-12-12 22:03 UTC; Deployments)
- **Affirm**: [Elevated Errors for Affirm Loan Service](https://down.guide/affirm/DWN-ff623bfdab) (Partial outage; lasted 18m; started 2024-12-09 22:54 UTC; Canada; ca)
- **ngrok**: [Unable to upgrade to pro or enterprise plans](https://down.guide/ngrok/DWN-d470627c72) (Partial outage; lasted 42m; started 2024-12-10 23:02 UTC; Dashboard (https://dashboard.ngrok.com))
- **Smartling**: [Delays in the Google AutoML MT processing](https://down.guide/smartling/DWN-05fbfd9979) (Degraded; lasted 4h 41m; started 2024-12-12 13:53 UTC; Dashboard & Translator Workbench)

## Other weeks
- [Previous week: Dec 2 to Dec 8, 2024](https://down.guide/recaps/2024-W49)
- [Next week: Dec 16 to Dec 22, 2024](https://down.guide/recaps/2024-W51)

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