# What broke on 2025-04-23

- Incidents: 6 at 6 providers; major outages: 0
- Downtime: 11h 26m

## Worst
- **Airtable**: [Issue with Box and Hootsuite syncs](https://down.guide/airtable/DWN-404c4ce097) (Degraded; lasted 10h 58m; started 2025-04-23 03:34 UTC; Airtable Service; us)
- **Iterable**: [Queries to data stored on C120 cluster are failing](https://down.guide/iterable/DWN-cd14c21df2) (Partial outage; lasted 1d 16h; started 2025-04-23 06:50 UTC; Email Sends, Journey Processing, Push Sends +4)
- **Braze**: [Email latency due to Sendgrid issue](https://down.guide/braze/DWN-42af0592d6) (Degraded; lasted 1h 5m; started 2025-04-23 22:09 UTC; Email)
- **Phrase**: [Degraded Performance of CAT Web Editor Component](https://down.guide/phrase/DWN-7e657b2de2) (Degraded; lasted 2h 16m; started 2025-04-23 04:47 UTC; CAT web editor; apac)
- **Equinix Metal**: [Network Connectivity Issue TY Metro](https://down.guide/equinix/DWN-f8cf8644a0) (Degraded; lasted 31m; started 2025-04-23 07:53 UTC; Tokyo (TY), Equinix Metal Network; apac)
- **Retell AI**: [Retell LLM API incident](https://down.guide/retell/DWN-aaeedb8a40) (Partial outage; lasted 0m; started 2025-04-23 21:09 UTC)

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