# What broke on 2025-04-29

- Incidents: 6 at 6 providers; major outages: 2
- Downtime: 1h 24m

## Worst
- **Substack**: [Increased error rates](https://down.guide/substack/DWN-07367fdcdb) (Partial outage; lasted 1h 2m; started 2025-04-29 18:15 UTC; Substack publications, Writer dashboards, Email delivery +4)
- **LlamaCloud**: [LLamaIndex Sparse Retrieval Outage](https://down.guide/llamaindex/DWN-fa4d1b9774) (Major outage; lasted 3h 33m; started 2025-04-29 17:11 UTC; LlamaParse API)
- **Pulumi Cloud**: [High error rate running program updates](https://down.guide/pulumi/DWN-76f4ecc915) (Partial outage; lasted 28m; started 2025-04-29 18:41 UTC; API)
- **Bland AI**: [Voice Unavailability](https://down.guide/bland/DWN-e9181e1f31) (Degraded; lasted 2h 2m; started 2025-04-29 17:20 UTC; API, API)
- **Grammarly**: [Users may not be able to access documents in the Grammarly Editor or log in.](https://down.guide/grammarly/DWN-79378853ab) (Degraded; lasted 10m; started 2025-04-29 14:19 UTC; Grammarly Editor, Login)
- **Front**: [2025-04-29 Application unavailable for some customers](https://down.guide/front/DWN-de92e341d1) (Major outage; lasted 5h 50m; started 2025-04-29 23:54 UTC; App; us, us-west-1)

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