# What broke on 2025-05-13

- Incidents: 8 at 8 providers; major outages: 1
- Downtime: 5h 33m

## Worst
- **Hex**: [Degraded kernel acquisition](https://down.guide/hex/DWN-09e0520411) (Major outage; lasted 4h 32m; started 2025-05-13 14:38 UTC; Kernels)
- **Smartling**: [Errors rendering custom reports](https://down.guide/smartling/DWN-dee9296cf4) (Partial outage; lasted 3h 9m; started 2025-05-13 13:36 UTC; Dashboard & Translator Workbench)
- **SparkPost**: [Elevated percentage of API calls failing](https://down.guide/sparkpost/DWN-a243fb7a7d) (Degraded; lasted 6h 7m; started 2025-05-13 05:22 UTC; Metrics API - USA, Transmissions API - USA, Events API - USA +13; eu, us)
- **crates.io**: [Crate indexes not updating](https://down.guide/crates-io/DWN-c1847a6863) (Partial outage; lasted 7m; started 2025-05-13 07:37 UTC; crates.io)
- **LambdaTest**: [Partial Outage](https://down.guide/lambdatest/DWN-c2aca47cf8) (Partial outage; lasted 0m; started 2025-05-13 23:30 UTC; us)
- **Plivo**: [Intermittent Call failures in the Mumbai region](https://down.guide/plivo/DWN-fc4ca315e0) (Degraded; lasted 22h 4m; started 2025-05-13 14:41 UTC; PSTN Calls; apac, in, us)
- **Codecov**: [Queue Slowdown](https://down.guide/codecov/DWN-4cd4c2f82c) (Operational; lasted 10h 45m; started 2025-05-13 18:44 UTC; Codecov Backend)
- **Mapbox**: [Increased Searchbox latency for eu-west-1 P95](https://down.guide/mapbox/DWN-a893e41ee6) (Operational; lasted 8h 39m; started 2025-05-13 23:59 UTC; Search; eu, eu-west-1)

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