# What broke on 2025-06-24

- Incidents: 14 at 11 providers; major outages: 1
- Downtime: 2h 58m

## Worst
- **Keeper**: [Vault login errors - resolved](https://down.guide/keeper/DWN-8e3350ccc3) (Major outage; lasted 34m; started 2025-06-24 15:27 UTC; Keeper Web Vault (US), Keeper Admin Console (US); us)
- **ReadMe**: [Intermittent hub sites going down](https://down.guide/readme/DWN-7e09cd16bb) (Partial outage; lasted 13h 5m; started 2025-06-24 10:27 UTC; ReadMe Hubs)
- **Shopify**: [Some POS transactions are not completing on iOS devices Actions](https://down.guide/shopify/DWN-765b3e515f) (Partial outage; lasted 3h 6m; started 2025-06-24 17:46 UTC; Point of Sale)
- **Vectara**: [APIs Involving OpenAI are having elevated error rate due to outage at OpenAI.](https://down.guide/vectara/DWN-859c2d8a29) (Degraded; lasted 1h 6m; started 2025-06-24 20:57 UTC; Index, Query, Chat)
- **Prismic**: [Login Issues with Redirection URL Causing 500 Errors](https://down.guide/prismic/DWN-beaea788b2) (Degraded; lasted 6h 30m; started 2025-06-24 09:06 UTC)
- **Smartsheet**: [Investigating Customer Support Portal Issues](https://down.guide/smartsheet/DWN-27aad1d36d) (Degraded; lasted 2h 50m; started 2025-06-24 18:43 UTC; Customer Support Portal)
- **Shopify**: [Shop Pay unavailable](https://down.guide/shopify/DWN-33f116193b) (Degraded; lasted 33m; started 2025-06-24 22:57 UTC; Checkout)
- **Bland AI**: [Service Disruption due to Scheduled Maintenance](https://down.guide/bland/DWN-666a82407c) (Partial outage; lasted 0m; started 2025-06-24 17:46 UTC)
- **EasyPost**: [UPS performance issues](https://down.guide/easypost/DWN-12aa038b79) (Operational; lasted 5h 7m; started 2025-06-24 15:26 UTC; UPS)
- **ReadMe**: [ReadMe Incident - Hubs Impacted](https://down.guide/readme/DWN-48b92464e3) (Operational; lasted 3h 24m; started 2025-06-24 05:12 UTC; ReadMe Hubs)

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