# What broke on 2025-07-02

- Incidents: 8 at 7 providers; major outages: 2
- Downtime: 14h 20m

## Worst
- **Dropbox Sign**: [Sign is not working as expected.](https://down.guide/dropbox-sign/DWN-dee3e0dd88) (Major outage; lasted 1h 11m; started 2025-07-02 18:47 UTC; Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign +6)
- **Sauce Labs**: [2025-July-2 Service Incident](https://down.guide/saucelabs/DWN-1cb8f52d9b) (Major outage; lasted 10h; started 2025-07-02 10:11 UTC; EU-Central, EU-Central, EU-Central; eu, eu-central-1)
- **Vectara**: [Network issue causing some APIs to fail](https://down.guide/vectara/DWN-6f843e953a) (Partial outage; lasted 1h 3m; started 2025-07-02 12:41 UTC; Admin, Index, Query +2)
- **CockroachDB Cloud**: [Cluster operations taking longer than expected](https://down.guide/cockroachdb/DWN-a655ad53c4) (Partial outage; lasted 3h 4m; started 2025-07-02 17:42 UTC)
- **Dialpad**: [Customers may be experiencing issues with workforce management](https://down.guide/dialpad/DWN-847b504da2) (Partial outage; lasted 45m; started 2025-07-02 16:56 UTC; Workforce Management)
- **Hightouch**: [Users Logged Out](https://down.guide/hightouch/DWN-2fc14fe55e) (Partial outage; lasted 24m; started 2025-07-02 19:56 UTC; Reverse ETL, Customer Studio)
- **RudderStack**: [We're investigating reports of an issue with Google Ads API's.](https://down.guide/rudderstack/DWN-d08adde837) (Operational; lasted 11h 1m; started 2025-07-02 16:30 UTC; Data Processing Pipeline (US); us)
- **Dialpad**: [Some customers may be experiencing issues with contact centers](https://down.guide/dialpad/DWN-3210efcc9c) (Partial outage; lasted 2h 17m; started 2025-07-02 15:39 UTC; Contact Center)

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