# What broke on 2025-07-16

- Incidents: 11 at 9 providers; major outages: 0
- Downtime: 3h 5m

## Worst
- **Reddit**: [Elevated errors with comments](https://down.guide/reddit/DWN-e02739ad63) (Partial outage; lasted 6h 27m; started 2025-07-16 23:16 UTC; Desktop Web, Mobile Web, Native Mobile Apps +1)
- **Smartsheet**: [Investigating: Smartsheet Inaccessible](https://down.guide/smartsheet/DWN-f962eafa56) (Partial outage; lasted 2h 17m; started 2025-07-16 00:27 UTC; REST API, Smartsheet Login, Attachments +30)
- **Lever**: [Lever host job sites failing to load/taking a long time to load.](https://down.guide/lever/DWN-c5b149416b) (Partial outage; lasted 1d 23h; started 2025-07-16 17:19 UTC; Career Site)
- **Reddit**: [Investigating elevated site errors](https://down.guide/reddit/DWN-456ca0300f) (Partial outage; lasted 46m; started 2025-07-16 15:52 UTC; Desktop Web, Mobile Web, Native Mobile Apps)
- **Mixpanel**: [Errors Loading Mixpanel.com](https://down.guide/mixpanel/DWN-971301027a) (Partial outage; lasted 38m; started 2025-07-16 17:43 UTC; Application Availability (US), Application Availability (EU), Application Availability (IN); eu, us)
- **Lattice**: [Errors selecting Employees in Compensation Cycle Setup](https://down.guide/lattice/DWN-9c1130b173) (Degraded; lasted 1h 47m; started 2025-07-16 18:13 UTC; Lattice Application)
- **Equinix Metal**: [Shared Interconnection Connectivity Issue](https://down.guide/equinix/DWN-13406babc8) (Degraded; lasted 7h 51m; started 2025-07-16 21:18 UTC; Frankfurt (FR), London (LD), Paris (PA) +5; eu)
- **Mixpanel**: [Errors Loading Reports](https://down.guide/mixpanel/DWN-4ff8a8c8d5) (Degraded; lasted 1h 35m; started 2025-07-16 11:24 UTC; Application Availability (US), Application Availability (EU), Application Availability (IN); eu, us)
- **ngrok**: [ngrok web assets are down](https://down.guide/ngrok/DWN-68d82dbefa) (Operational; lasted 6h 25m; started 2025-07-16 21:29 UTC; Dashboard (https://dashboard.ngrok.com), API (https://api.ngrok.com), ngrok.com)
- **ServiceNow Cloud Observability**: [Intermittent Webapp Unavailability](https://down.guide/lightstep/DWN-2336d449a8) (Operational; lasted 6h 20m; started 2025-07-16 13:49 UTC; US - Service Directory, US - Dashboards, US - Streams Alerting +4; us)

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