# What broke on 2025-07-22

- Incidents: 10 at 8 providers; major outages: 1
- Downtime: 4h 43m

## Worst
- **ngrok**: [Error with certificates in ngrok](https://down.guide/ngrok/DWN-1c44a59fed) (Major outage; lasted 1h 38m; started 2025-07-22 17:03 UTC; Dashboard (https://dashboard.ngrok.com), API (https://api.ngrok.com))
- **Sauce Labs**: [2025-July-22 Service Incident](https://down.guide/saucelabs/DWN-73735d1e64) (Partial outage; lasted 4h 29m; started 2025-07-22 08:50 UTC; US-West, US-West, US-West +2; us, us-west-1)
- **Windsurf**: [Cascade Outage](https://down.guide/windsurf/DWN-33bbead5c8) (Partial outage; lasted 1h 6m; started 2025-07-22 09:06 UTC; Cascade)
- **Bland AI**: [Calls Degraded](https://down.guide/bland/DWN-5acb9deb7c) (Partial outage; lasted 8m; started 2025-07-22 19:19 UTC; API, API; us)
- **Windsurf**: [Elevated Claude Sonnet 4 Errors](https://down.guide/windsurf/DWN-b4c3ed41ea) (Degraded; lasted 3h 15m; started 2025-07-22 18:11 UTC; Cascade)
- **Close**: [Experiencing delays with computing derived fields](https://down.guide/close/DWN-03a3ea4420) (Degraded; lasted 43m; started 2025-07-22 19:34 UTC; Indexing)
- **Vimeo**: [Some users in Pakistan are unable to connect to vimeo.com](https://down.guide/vimeo/DWN-5379d1eb13) (Degraded; lasted 6d 22h; started 2025-07-22 10:46 UTC; Website, On-Site Player, Embedded Player)
- **1Password**: [Activity Log fails to load or return errors for some users](https://down.guide/1password/DWN-667cb5fa45) (Degraded; lasted 19h 39m; started 2025-07-22 23:21 UTC; Events API and Reporting)
- **Dialpad**: [Some customers may be experiencing issues with IVR routing](https://down.guide/dialpad/DWN-2bf792ccbf) (Degraded; lasted 0m; started 2025-07-22 02:05 UTC)
- **Dialpad**: [Some customers may be experiencing issues with IVR routing](https://down.guide/dialpad/DWN-89b31c6a77) (Degraded; lasted 0m; started 2025-07-22 02:07 UTC)

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