# What broke on 2025-08-13

- Incidents: 10 at 10 providers; major outages: 1
- Downtime: 3h 36m

## Worst
- **Hightouch**: [Syncing Outage](https://down.guide/hightouch/DWN-d90cc47fbe) (Major outage; lasted 43m; started 2025-08-13 00:17 UTC; AWS ap-south-1 (Mumbai), AWS eu-west-1 (Ireland), AWS us-east-1 (N. Virginia) +3; ap-south-1, apac, eu, eu-west-1)
- **ngrok**: [Some customers are running into degraded tunnel starts in all regions](https://down.guide/ngrok/DWN-5f4a0b646c) (Partial outage; lasted 2h 44m; started 2025-08-13 22:04 UTC; Region - AP, Region - AU, Region - EU +5; eu, us)
- **Ghost(Pro)**: [ActivityPub replies and likes to notes before today are failing](https://down.guide/ghost/DWN-1c01e6c949) (Partial outage; lasted 2h 9m; started 2025-08-13 19:42 UTC)
- **Cloudinary**: [Collections are not being detected](https://down.guide/cloudinary/DWN-c162c94a36) (Degraded; lasted 48m; started 2025-08-13 19:33 UTC; Digital Asset Management (DAM))
- **Vimeo**: [Vimeo OnDemand pages with Custom Domains Failing](https://down.guide/vimeo/DWN-9d562a11e4) (Partial outage; lasted 17m; started 2025-08-13 22:14 UTC; Website)
- **FullStory**: [Warehouse Syncing Delayed (NA1 Data Center)](https://down.guide/fullstory/DWN-f1ce774763) (Degraded; lasted 20h 51m; started 2025-08-13 21:35 UTC; Anywhere: Warehouse)
- **Coveralls**: [Intermittent request rejections](https://down.guide/coveralls/DWN-624c3b80d8) (Degraded; lasted 2h 10m; started 2025-08-13 17:14 UTC; Coveralls.io Web, Coveralls.io API; us)
- **Phrase**: [Degraded Performance of Phrase Orchestrator (EU) Workflow Engine component between August 12, 2025 05:45 PM CEST and August 13, 2025 10:40 AM CEST](https://down.guide/phrase/DWN-9a4b1d208a) (Partial outage; lasted 22h 49m; started 2025-08-13 10:01 UTC; Legacy Workflow Engine; eu)
- **Ably**: [Elevated Realtime errors in EU regions](https://down.guide/ably/DWN-3b42ff6271) (Partial outage; lasted 38m; started 2025-08-13 12:47 UTC; Push Notifications - Europe (Ireland), Europe (Ireland), Europe (Frankfurt); eu)
- **Honeycomb**: [Delayed ingestion of events in EU region](https://down.guide/honeycomb/DWN-8307d335e4) (Partial outage; lasted 0m; started 2025-08-13 17:10 UTC; eu)

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