# What broke on 2025-08-20

- Incidents: 11 at 10 providers; major outages: 2
- Downtime: 1h 33m

## Worst
- **Doppler**: [Background job delays impacting sync and email delivery](https://down.guide/doppler/DWN-6ce4ee21c4) (Major outage; lasted 1h 7m; started 2025-08-20 18:52 UTC; Vercel, Dashboard (dashboard.doppler.com), Heroku +21)
- **Bitbucket**: [Git operations are slow/timing out.](https://down.guide/bitbucket/DWN-19dd04900a) (Degraded; lasted 7h 46m; started 2025-08-20 07:30 UTC; Git via SSH, Git via HTTPS)
- **Loops**: [increased rate of 500 level responses](https://down.guide/loops/DWN-7830558fef) (Degraded; lasted 1h 21m; started 2025-08-20 17:30 UTC; Loops, API, Campaigns +3)
- **GoTo**: [Grasshopper - Issue with web portal and outgoing calls](https://down.guide/gotomeeting/DWN-fc200bdfc9) (Partial outage; lasted 1h 14m; started 2025-08-20 18:19 UTC; Grasshopper)
- **Coveralls**: [More reports of “Website under heavy load](https://down.guide/coveralls/DWN-b4eb9711f0) (Degraded; lasted 6h 33m; started 2025-08-20 15:48 UTC; Coveralls.io Web, Coveralls.io API)
- **Webflow**: [Reports of issues loading some Hosted Sites](https://down.guide/webflow/DWN-94cf2bf164) (Degraded; lasted 5h 5m; started 2025-08-20 16:52 UTC; Site Pages, Localize, Ecommerce +3)
- **Wix**: [RESOLVED: Some Wix Websites May Be Unaccessible in Brazil](https://down.guide/wix/DWN-d21c7dfaf9) (Partial outage; lasted 4h 48m; started 2025-08-20 22:49 UTC; Site Loading; latam)
- **Hex**: [Some users are experiencing issues accessing Hex projects](https://down.guide/hex/DWN-0351e44027) (Major outage; lasted 1h 26m; started 2025-08-20 17:00 UTC; Main site)
- **Mailgun**: [US email delivery latency](https://down.guide/mailgun/DWN-5c84964f07) (Degraded; lasted 54m; started 2025-08-20 16:20 UTC; Outbound Delivery; us)
- **LlamaCloud**: [Dashboard failing to load](https://down.guide/llamaindex/DWN-a1eee6f6f2) (Operational; lasted 39m; started 2025-08-20 03:46 UTC)

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