# What broke on 2025-08-27

- Incidents: 11 at 11 providers; major outages: 1
- Downtime: 4h 37m

## Worst
- **Vimeo**: [Live events not loading](https://down.guide/vimeo/DWN-3d0806da55) (Major outage; lasted 1h 40m; started 2025-08-27 02:09 UTC)
- **Trello**: [Trello Connectivity Problems](https://down.guide/trello/DWN-ee544df0e9) (Partial outage; lasted 1h 33m; started 2025-08-27 19:39 UTC; Trello.com)
- **Smartsheet**: [Data Shuttle](https://down.guide/smartsheet/DWN-c6ad89f199) (Partial outage; lasted 4h 1m; started 2025-08-27 13:43 UTC; Data Shuttle)
- **Affirm**: [Merchant Dashboard Login Degradation](https://down.guide/affirm/DWN-df260d21d3) (Degraded; lasted 1d 2h; started 2025-08-27 20:29 UTC; US; us)
- **ngrok**: [Errors on our billing and usage pages](https://down.guide/ngrok/DWN-22616769f8) (Partial outage; lasted 40m; started 2025-08-27 15:44 UTC; Dashboard (https://dashboard.ngrok.com))
- **FullStory**: [Delays or failure to load Fullstory (EU1 Data Center)](https://down.guide/fullstory/DWN-d419340c0b) (Degraded; lasted 7h 17m; started 2025-08-27 08:38 UTC; Fullstory Web Application)
- **Wix**: [Periodical Issues With Site Access From Some Internet Providers in Brazil](https://down.guide/wix/DWN-5d24362e59) (Partial outage; lasted 5h 21m; started 2025-08-27 23:36 UTC; Site Loading; latam, us)
- **Drata**: [Some users can not download Control Evidence packages from Audit Hub](https://down.guide/drata/DWN-244bdb45f3) (Degraded; lasted 1h 43m; started 2025-08-27 19:29 UTC)
- **Hex**: [Some users are experiencing issues accessing Hex projects](https://down.guide/hex/DWN-e37dc86d83) (Partial outage; lasted 19m; started 2025-08-27 16:26 UTC; Main site)
- **Honeycomb**: [Partial degradation of data liveness for a subset of US users](https://down.guide/honeycomb/DWN-f9b228cb4d) (Degraded; lasted 17m; started 2025-08-27 15:19 UTC; ui.honeycomb.io - US1 Querying; us)

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