# What broke on 2025-09-09

- Incidents: 22 at 18 providers; major outages: 0
- Downtime: 6h 10m

## Worst
- **Apify**: [Problems with running newly-built Actors.](https://down.guide/apify/DWN-e3486020fa) (Partial outage; lasted 3h 49m; started 2025-09-09 11:17 UTC; Actors)
- **Smartsheet**: [Sheet Loading and Saving](https://down.guide/smartsheet/DWN-2147c7f3c8) (Degraded; lasted 22h 21m; started 2025-09-09 03:09 UTC; Sheets; apac, au, eu, us)
- **Pinecone**: [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on write operations for some indexes](https://down.guide/pinecone/DWN-40099b7684) (Partial outage; lasted 1h 45m; started 2025-09-09 12:55 UTC; AWS us-east-1; us, us-east-1)
- **Vimeo**: [Some users are experiencing quota failures when uploading](https://down.guide/vimeo/DWN-0e925f04f6) (Partial outage; lasted 3h 1m; started 2025-09-09 17:36 UTC)
- **Squarespace**: [Acuity Scheduling / Undelivered SMS reminders](https://down.guide/squarespace/DWN-efe03cedc5) (Partial outage; lasted 1h 7m; started 2025-09-09 18:19 UTC; Acuity Scheduling)
- **Bland AI**: [Inbound Calls Routing Failure](https://down.guide/bland/DWN-226f390ef4) (Partial outage; lasted 1m; started 2025-09-09 20:26 UTC; API, API, AWS ec2-us-west-2; us, us-west-2)
- **Confluence**: [Degraded performance in Confluence and Jira for Microsoft Edge users](https://down.guide/confluence/DWN-2579b49714) (Degraded; lasted 5d 20h; started 2025-09-09 10:23 UTC; View Content, Create and Edit, Comments)
- **Duo Security**: [\[Multiple Deployments\] Admin Panel Login Failures](https://down.guide/duo/DWN-fdde13e5bd) (Partial outage; lasted 26m; started 2025-09-09 16:43 UTC; Admin Panel, Admin Panel, Admin Panel +76)
- **Help Scout**: [Delays in Updating Views](https://down.guide/help-scout/DWN-8cb0a03105) (Degraded; lasted 4h 10m; started 2025-09-09 20:45 UTC; Web App, Beacon, Mailbox counts, folders, reports, search results)
- **Lattice**: [Issue with upstream provider](https://down.guide/lattice/DWN-0751af2663) (Degraded; lasted 39m; started 2025-09-09 18:49 UTC; Lattice Application)

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