# What broke on 2025-09-16

- Incidents: 18 at 18 providers; major outages: 1
- Downtime: 22h 40m

## Worst
- **Brex**: [Some customers are currently experiencing issues when trying to submit repayments.](https://down.guide/brex/DWN-c2f04bc502) (Major outage; lasted 6h 17m; started 2025-09-16 17:03 UTC; Spend Management)
- **Logz.io**: [us-east-1 - Metrics Ingestion - Inconsistent Ingestion](https://down.guide/logzio/DWN-437421d8f3) (Partial outage; lasted 54m; started 2025-09-16 01:14 UTC; Metrics Ingestion; us, us-east-1)
- **Hightouch**: [Hightouch App Issues](https://down.guide/hightouch/DWN-f29a8316ed) (Partial outage; lasted 8h 27m; started 2025-09-16 15:16 UTC; Reverse ETL, Customer Studio, Intelligence)
- **GitBook**: [All AI based features including GitBook Assistant or AI search are failing with "something went wrong"](https://down.guide/gitbook/DWN-020b197ff4) (Partial outage; lasted 1d 3h; started 2025-09-16 07:07 UTC)
- **Bitbucket**: [Delays in running Bitbucket Pipelines](https://down.guide/bitbucket/DWN-e93562843a) (Degraded; lasted 30m; started 2025-09-16 04:00 UTC; Pipelines)
- **Hex**: [Some users are having issues accessing Hex](https://down.guide/hex/DWN-2ada937680) (Partial outage; lasted 19m; started 2025-09-16 20:35 UTC; Main site)
- **Pipedream**: [Elevated workflow and source errors.](https://down.guide/pipedream/DWN-1d2e487058) (Partial outage; lasted 1h 14m; started 2025-09-16 17:56 UTC; Event Sources - HTTP, Workflows - HTTP)
- **Drata**: [Unable to complete approval process for a policy.](https://down.guide/drata/DWN-7706107fa6) (Degraded; lasted 2d 10h; started 2025-09-16 18:53 UTC)
- **Grammarly**: [Service interruption affecting Grammarly](https://down.guide/grammarly/DWN-c157377329) (Degraded; lasted 57m; started 2025-09-16 23:08 UTC; Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension +2)
- **Front**: [Some conversations cause error page](https://down.guide/front/DWN-c34cc11256) (Degraded; lasted 1h 21m; started 2025-09-16 22:02 UTC; App)

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