# What broke on 2025-09-23

- Incidents: 11 at 9 providers; major outages: 1
- Downtime: 8h 53m

## Worst
- **1Password**: [Provisioning invite links are not working](https://down.guide/1password/DWN-6db7da6db9) (Partial outage; lasted 4h 43m; started 2025-09-23 21:24 UTC; Sign up, Sign up, Sign up +1; ca, eu, us)
- **Squarespace**: [Acuity Scheduling / 500 error](https://down.guide/squarespace/DWN-90cbac4df0) (Major outage; lasted 28m; started 2025-09-23 14:55 UTC)
- **Lattice**: [CSV exports not functioning as expected](https://down.guide/lattice/DWN-12e745b0e9) (Degraded; lasted 27m; started 2025-09-23 19:58 UTC; Lattice Application)
- **Vimeo**: [Creating and editing videos failing to find previous uploads](https://down.guide/vimeo/DWN-cc5b291f11) (Degraded; lasted 1d 18h; started 2025-09-23 01:32 UTC; Create, Editor)
- **Squarespace**: [Acuity Scheduling / Clients unable to process payments using Square](https://down.guide/squarespace/DWN-aafb8e3fc7) (Degraded; lasted 11h 33m; started 2025-09-23 10:30 UTC; Acuity Scheduling)
- **Voyage AI**: [Reranker service degradation](https://down.guide/voyage/DWN-56633a16fa) (Degraded; lasted 13m; started 2025-09-23 19:05 UTC; API)
- **Dropbox**: [Dropbox is not working as expected for some users.](https://down.guide/dropbox/DWN-83e8d228c8) (Degraded; lasted 22m; started 2025-09-23 18:55 UTC; Website, Desktop Application, Dash +1)
- **Equinix Metal**: [NY Network Connectivity Issue](https://down.guide/equinix/DWN-377d5458b2) (Degraded; lasted 1h 41m; started 2025-09-23 02:34 UTC; Equinix Metal Network)
- **AssemblyAI**: [Increased Processing Time for Non-English Language Transcriptions](https://down.guide/assemblyai/DWN-18d3133c1f) (Degraded; lasted 0m; started 2025-09-23 10:00 UTC)
- **Stream**: [High error rate on Chat and Video API service in ohio region](https://down.guide/stream/DWN-74f89e2547) (Degraded; lasted 9m; started 2025-09-23 19:38 UTC; ohio, Joining Calls, Recordings +1)

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