# What broke on 2025-09-25

- Incidents: 13 at 13 providers; major outages: 1
- Downtime: 5h 6m

## Worst
- **Hex**: [Some users are having issues accessing Hex or loading projects](https://down.guide/hex/DWN-b0a52a002f) (Major outage; lasted 32m; started 2025-09-25 18:05 UTC; Main site)
- **Octopus Deploy**: [Docker Hub authentication issues](https://down.guide/octopus/DWN-86e5a3c7ee) (Partial outage; lasted 3h 12m; started 2025-09-25 01:06 UTC; Octopus.com, Octopus Cloud)
- **Airtable**: [Some bases unavailable](https://down.guide/airtable/DWN-1fec6a3f56) (Degraded; lasted 2h 28m; started 2025-09-25 19:09 UTC)
- **1Password**: [Some users are unable to interact with the admin console](https://down.guide/1password/DWN-3ff1854097) (Partial outage; lasted 1h 38m; started 2025-09-25 15:43 UTC; Sign in, Sign in, Sign in +5)
- **GoTo**: [GoTo Connect - missing call event notifications](https://down.guide/gotomeeting/DWN-ae91ed7a8e) (Partial outage; lasted 2h; started 2025-09-25 18:25 UTC; GoTo Connect API)
- **Segment**: [Journey Analytics are failing to load](https://down.guide/segment/DWN-785d6189ce) (Degraded; lasted 2d 21h; started 2025-09-25 15:40 UTC; Web Interface (US), Engage (US); us)
- **Xata**: [New cluster creation is degraded](https://down.guide/xata/DWN-f19e0a82bc) (Degraded; lasted 53m; started 2025-09-25 16:33 UTC; eu, us)
- **SMTP2GO**: [False Positive SpamHaus Listing](https://down.guide/smtp2go/DWN-08e8d739d3) (Degraded; lasted 2h 53m; started 2025-09-25 09:26 UTC; Email sending (SMTP service))
- **Rootly**: [Investigating Search Latency](https://down.guide/rootly/DWN-54075b3c6c) (Degraded; lasted 4h 58m; started 2025-09-25 16:16 UTC)
- **Honeycomb**: [ServiceMaps down due to issues with an upstream provider](https://down.guide/honeycomb/DWN-7e9303667d) (Degraded; lasted 1h 15m; started 2025-09-25 00:07 UTC)

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