# What broke on 2025-10-09

- Incidents: 25 at 22 providers; major outages: 2
- Downtime: 3h 33m

## Worst
- **Cypress Cloud**: [GitHub Issues](https://down.guide/cypress-cloud/DWN-074ca58fe0) (Major outage; lasted 1h 31m; started 2025-10-09 15:10 UTC; Upstream Service Provider)
- **Hume AI**: [Service outage affecting EVI and Octave services](https://down.guide/hume/DWN-309bc084f9) (Major outage; lasted 1h 27m; started 2025-10-09 18:47 UTC)
- **Cloudflare Workers**: [Workers cron trigger issue](https://down.guide/cloudflare-workers/DWN-235defa234) (Degraded; lasted 1h 40m; started 2025-10-09 21:12 UTC; Workers)
- **Ably**: [Ably website, customer dashboard & Control API issues](https://down.guide/ably/DWN-9540c63791) (Partial outage; lasted 0m; started 2025-10-09 14:10 UTC; Ably Website)
- **Front**: [Some Canadian customers are experiencing degraded messaging capability](https://down.guide/front/DWN-74fcbc8651) (Degraded; lasted 1d 2h; started 2025-10-09 21:29 UTC; App, SMTP (non-Gmail / O365), Gmail +1)
- **Voyage AI**: [Reranker service degradation](https://down.guide/voyage/DWN-a1b69ae651) (Degraded; lasted 45m; started 2025-10-09 21:00 UTC; API)
- **Hightouch**: [Subset of syncs failing](https://down.guide/hightouch/DWN-9de8e495d8) (Partial outage; lasted 35m; started 2025-10-09 00:18 UTC; Destinations)
- **SMTP2GO**: [Activity Report: "Processed" Emails](https://down.guide/smtp2go/DWN-4c3909d337) (Degraded; lasted 8h; started 2025-10-09 14:46 UTC; Member Dashboard)
- **Segment**: [elevated delivery latency in eu-west-1](https://down.guide/segment/DWN-570d1a2779) (Degraded; lasted 1h 12m; started 2025-10-09 17:09 UTC; Streaming Destinations (EU); eu, eu-west-1)
- **Grammarly**: [Generative AI assistance is not available in Grammarly for Windows](https://down.guide/grammarly/DWN-7d4511f65e) (Degraded; lasted 4h 20m; started 2025-10-09 09:56 UTC; Grammarly for Windows, Generative AI assistance; us)

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