# What broke on 2025-10-20

- Incidents: 192 at 130 providers; major outages: 26
- Downtime: 11d 22h

## Worst
- **Airtable**: [Airtable is partially unavailable](https://down.guide/airtable/DWN-ce5773a45a) (Partial outage; lasted 1d 9h; started 2025-10-20 07:25 UTC; Airtable Service)
- **Apify**: [Degraded Actor runs performance](https://down.guide/apify/DWN-a3dee74436) (Major outage; lasted 8h 47m; started 2025-10-20 22:43 UTC; Actors, Scheduler; us)
- **Apify**: [Platform outage](https://down.guide/apify/DWN-21d7c8316f) (Partial outage; lasted 7h 41m; started 2025-10-20 07:00 UTC; Web (apify.com), AWS EC2, Datacenter +18)
- **Courier**: [All services impacted](https://down.guide/courier/DWN-4b77c285ec) (Major outage; lasted 52m; started 2025-10-20 09:19 UTC; Web Application, API, Automations +2)
- **Klaviyo**: [Widespread Access Outage](https://down.guide/klaviyo/DWN-2378b58bf9) (Major outage; lasted 1d 8h; started 2025-10-20 08:58 UTC; Shopify, Klaviyo App, Email Sending +19; us)
- **Chargebee**: [AWS Outage Impacting Chargebee Services](https://down.guide/chargebee/DWN-6218627b95) (Partial outage; lasted 16h 51m; started 2025-10-20 09:42 UTC; Admin Console (US), API (US), Checkout (US) +12; eu, us, us-east-1)
- **Opsgenie**: [Atlassian Cloud Services impacted](https://down.guide/opsgenie/DWN-d262faed4b) (Partial outage; lasted 21h 28m; started 2025-10-20 07:56 UTC; Incident Flow, Incident Flow, Alert Flow +42; us, us-east-1)
- **monday.com**: [Investigating connectivity issues across accounts and devices due to an AWS outage](https://down.guide/monday/DWN-6aa0ffe01f) (Major outage; lasted 14h 6m; started 2025-10-20 07:12 UTC; Platform, Platform; eu, us)
- **LlamaCloud**: [Major service degradation due to AWS outage](https://down.guide/llamaindex/DWN-422082aee2) (Major outage; lasted 13h 29m; started 2025-10-20 15:46 UTC; LlamaParse API, LlamaParse UI)
- **Cypress Cloud**: [Cypress Cloud Outage](https://down.guide/cypress-cloud/DWN-30be99d654) (Major outage; lasted 11h 54m; started 2025-10-20 09:46 UTC; Cloud, Authentication, Billing +4; us, us-east-1)

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