# What broke on 2025-10-27

- Incidents: 12 at 12 providers; major outages: 0
- Downtime: 3h 24m

## Worst
- **Loom**: [Loom performance degraded](https://down.guide/loom/DWN-75483c48bd) (Partial outage; lasted 0m; started 2025-10-27 22:00 UTC; Recording, Viewing, Authentication +1)
- **Smartsheet**: [Brandfolder: SendGrid notifications not processing "Your account was frozen due to unpaid invoices"](https://down.guide/smartsheet/DWN-319d9201e8) (Partial outage; lasted 2h 5m; started 2025-10-27 12:51 UTC; Smartsheet Brandfolder Integration, Core Application, Asset Upload +10)
- **Rippling**: [Notification delay](https://down.guide/rippling/DWN-4293c40ef9) (Partial outage; lasted 3h 15m; started 2025-10-27 15:23 UTC; Rippling App, Notifications)
- **Lever**: [Email drafts deleted when scheduling interview](https://down.guide/lever/DWN-04019e8010) (Degraded; lasted 1d 5h; started 2025-10-27 16:28 UTC; Hire, Hire; us)
- **Frontegg**: [Degraded Service on the Frontegg Management Portal](https://down.guide/frontegg/DWN-7ac3f9f3ca) (Degraded; lasted 1h 15m; started 2025-10-27 22:20 UTC; Management Portal, Management Portal, Management Portal +2)
- **Trigger.dev**: [us-east-1 slow dequeues for large machines](https://down.guide/trigger-dev/DWN-f993c8e7f0) (Degraded; lasted 26m; started 2025-10-27 20:55 UTC; us, us-east-1)
- **Cloudflare**: [Bot Management Issues](https://down.guide/cloudflare/DWN-a9c9e13fd6) (Degraded; lasted 12h 33m; started 2025-10-27 11:17 UTC; Bot Management)
- **EasyPost**: [Elevated error rates and p95 for FedEx rating and label operations](https://down.guide/easypost/DWN-1fe8074b26) (Degraded; lasted 4h 37m; started 2025-10-27 16:18 UTC; FedEx)
- **imgix**: [Investigating increased latency for cache misses in the EU region](https://down.guide/imgix/DWN-69d29cc9ce) (Degraded; lasted 1h 49m; started 2025-10-27 14:07 UTC; Rendering Infrastructure; eu)
- **Pusher**: [AP1 cluster - Socket connection failures](https://down.guide/pusher/DWN-52fb4f2e09) (Degraded; lasted 1h 45m; started 2025-10-27 11:50 UTC; Channels WebSocket client API, Channels presence channels)

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