# What broke on 2025-11-04

- Incidents: 24 at 19 providers; major outages: 2
- Downtime: 7h 51m

## Worst
- **Drata**: [Some customers unable to login](https://down.guide/drata/DWN-1baa89621f) (Major outage; lasted 22h 55m; started 2025-11-04 03:51 UTC; Web Application)
- **SurveyMonkey**: [Matrix rating questions missing selection boxes](https://down.guide/surveymonkey/DWN-e8430a8f67) (Degraded; lasted 2h 47m; started 2025-11-04 20:13 UTC; SurveyMonkey)
- **JumpCloud**: [Increased Error Rates Affecting Multiple Platform Services](https://down.guide/jumpcloud/DWN-f758f4f27b) (Partial outage; lasted 2h 38m; started 2025-11-04 11:40 UTC; Admin Console - US Region, LDAP - US Region, RADIUS - US Region +3; us)
- **Cloudflare Workers**: [Workers AI Elevated Error Rates](https://down.guide/cloudflare-workers/DWN-fbb0a5f7aa) (Degraded; lasted 26m; started 2025-11-04 00:49 UTC; Workers AI, API)
- **Hookdeck**: [HTTP 500 errors on ingestion](https://down.guide/hookdeck/DWN-08ee3c57cf) (Major outage; lasted 2m; started 2025-11-04 14:15 UTC)
- **Segment**: [Delayed delivery reporting for ReverseETL](https://down.guide/segment/DWN-99265e7753) (Degraded; lasted 16h 48m; started 2025-11-04 01:09 UTC; Reverse ETL (EU), Reverse ETL (US); eu, us)
- **Bird**: [Delay in WhatsApp message status updates](https://down.guide/messagebird/DWN-df1570b8c3) (Degraded; lasted 14m; started 2025-11-04 13:44 UTC; Channels - Europe, Channels - US (West), Channels - Asia (India); apac, eu, in, us)
- **Sauce Labs**: [2025-November-04 Service Incident](https://down.guide/saucelabs/DWN-b2b60648f4) (Degraded; lasted 3h 8m; started 2025-11-04 08:02 UTC; EU-Central, EU-Central; eu, eu-central-1)
- **Voyage AI**: [Degraded performance for all models](https://down.guide/voyage/DWN-9347459e37) (Degraded; lasted 1h 12m; started 2025-11-04 01:20 UTC; API)
- **SMTP2GO**: [Greylisting Issues with Microsoft/Yahoo](https://down.guide/smtp2go/DWN-aef9cfd943) (Degraded; lasted 6h 21m; started 2025-11-04 22:15 UTC; Email sending (SMTP service))

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