# What broke on 2025-12-10

- Incidents: 17 at 15 providers; major outages: 1
- Downtime: 1d 1h

## Worst
- **Chargebee**: [API Service Degradation](https://down.guide/chargebee/DWN-cf56f63ab1) (Degraded; lasted 2h 13m; started 2025-12-10 04:08 UTC; API (US), API (EU), API (AU); eu, us)
- **api.video**: [Slowdown in video processing](https://down.guide/api-video/DWN-e7afdcb37c) (Partial outage; lasted 49m; started 2025-12-10 10:09 UTC; Web services)
- **Upstash**: [Connectivity issue impacting Regional Databases in US-East-1](https://down.guide/upstash/DWN-62209bcf17) (Partial outage; lasted 18m; started 2025-12-10 11:50 UTC; AWS US-EAST-1; us, us-east-1)
- **SparkPost**: [Data processing delays](https://down.guide/sparkpost/DWN-cd87de50fa) (Degraded; lasted 3h 11m; started 2025-12-10 21:22 UTC; Metrics API - USA, Events API - USA, SparkPost Application - USA +5; eu, us)
- **Cloudinary**: [Media Library Widget login error](https://down.guide/cloudinary/DWN-6f44e1b7c8) (Degraded; lasted 47m; started 2025-12-10 12:30 UTC; Media Library Widget)
- **SparkPost**: [Increased error rates and latency from our APIs](https://down.guide/sparkpost/DWN-5f1460e992) (Degraded; lasted 2h 29m; started 2025-12-10 03:40 UTC; Metrics API - USA, Transmissions API - USA, Events API - USA +6; us)
- **Front**: [Errors loading conversations](https://down.guide/front/DWN-3d62a19604) (Degraded; lasted 14h 54m; started 2025-12-10 01:06 UTC; App)
- **Bird**: [Email data delay](https://down.guide/messagebird/DWN-551f718154) (Degraded; lasted 3h 6m; started 2025-12-10 21:25 UTC; Analytics - US (West); us)
- **Help Scout**: [Email Delays](https://down.guide/help-scout/DWN-81242d4fa5) (Degraded; lasted 1h 53m; started 2025-12-10 16:36 UTC; Email Processing)
- **Vapi**: [Deepgram Transcriber Degraded](https://down.guide/vapi/DWN-271a73f7bf) (Degraded; lasted 29m; started 2025-12-10 19:49 UTC)

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