# What broke May 19 to May 25, 2025

- Incidents: 41; major outages: 1
- Downtime: 3h 55m across providers

## Days
- [Mon, May 19](https://down.guide/recaps/2025-05-19): 7 incidents, 0 major outages
- [Tue, May 20](https://down.guide/recaps/2025-05-20): 10 incidents, 1 major outage
- [Wed, May 21](https://down.guide/recaps/2025-05-21): 9 incidents, 0 major outages
- [Thu, May 22](https://down.guide/recaps/2025-05-22): 4 incidents, 0 major outages
- [Fri, May 23](https://down.guide/recaps/2025-05-23): 4 incidents, 0 major outages
- [Sat, May 24](https://down.guide/recaps/2025-05-24): 4 incidents, 0 major outages
- [Sun, May 25](https://down.guide/recaps/2025-05-25): 3 incidents, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2025-W21), worst first.

- **Bitbucket**: [Users receiving errors when attempting to load BitBucket](https://down.guide/bitbucket/DWN-50149a63ca) (Partial outage; lasted 1h 10m; started 2025-05-25 23:45 UTC; Website, API, Git via SSH +9)
- **Mailgun**: [Degraded performance](https://down.guide/mailgun/DWN-db4d9421eb) (Degraded; lasted 1h 1m; started 2025-05-19 21:27 UTC; API, Email Validation, SMTP +7)
- **Lokalise**: [Async exports aren't processing](https://down.guide/lokalise/DWN-cccf95c71e) (Partial outage; lasted 1h 41m; started 2025-05-23 05:57 UTC; Lokalise API)
- **PyPI**: [PyPI Partial Outage](https://down.guide/pypi/DWN-7f730c5cf4) (Partial outage; lasted 2d 13h; started 2025-05-24 23:37 UTC; pypi.org - Backends)
- **Substack**: [Substack is experiencing issues](https://down.guide/substack/DWN-6553604f66) (Degraded; lasted 12h 32m; started 2025-05-24 14:47 UTC; Writer dashboards, Email delivery, Push Notifications)
- **UploadThing**: [Elevated API Failures](https://down.guide/uploadthing/DWN-bf8e83b738) (Partial outage; lasted 1h 42m; started 2025-05-21 20:16 UTC)
- **Prismic**: [Slice Machine Authentication](https://down.guide/prismic/DWN-2fbcd01066) (Partial outage; lasted 1h 19m; started 2025-05-19 14:20 UTC)
- **Retell AI**: [Inbound and Web call not connecting](https://down.guide/retell/DWN-3ebcadf3b7) (Partial outage; lasted 16m; started 2025-05-22 04:34 UTC; Web Call, Phone Call)
- **Lattice**: [Some Pulse surveys are experiencing errors](https://down.guide/lattice/DWN-cbf2edbcb8) (Degraded; lasted 57m; started 2025-05-21 15:38 UTC; Lattice Application)
- **Upstash**: [Global Ireland (eu-west-1) Degraded Performance](https://down.guide/upstash/DWN-fed1930922) (Degraded; lasted 57m; started 2025-05-22 16:44 UTC; Ireland (eu-west-1); eu, eu-west-1)

## Other weeks
- [Previous week: May 12 to May 18, 2025](https://down.guide/recaps/2025-W20)
- [Next week: May 26 to Jun 1, 2025](https://down.guide/recaps/2025-W22)

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=recap-2025-W21), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.