# What broke July 14 to July 20, 2025

- Incidents: 69; major outages: 4
- Downtime: 23h 15m across providers

## Days
- [Mon, Jul 14](https://down.guide/recaps/2025-07-14): 10 incidents, 0 major outages
- [Tue, Jul 15](https://down.guide/recaps/2025-07-15): 20 incidents, 2 major outages
- [Wed, Jul 16](https://down.guide/recaps/2025-07-16): 11 incidents, 0 major outages
- [Thu, Jul 17](https://down.guide/recaps/2025-07-17): 11 incidents, 1 major outage
- [Fri, Jul 18](https://down.guide/recaps/2025-07-18): 14 incidents, 1 major outage
- [Sat, Jul 19](https://down.guide/recaps/2025-07-19): 2 incidents, 0 major outages
- [Sun, Jul 20](https://down.guide/recaps/2025-07-20): 1 incident, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2025-W29), worst first.

- **Unit**: [Elevated error rates](https://down.guide/unit/DWN-5681b13998) (Major outage; lasted 1h 31m; started 2025-07-17 11:49 UTC; Onboarding, Onboarding, Payments +8)
- **Trello**: [Users experiencing issues with Email to Board failing](https://down.guide/trello/DWN-8fe1391063) (Partial outage; lasted 2h 2m; started 2025-07-15 03:43 UTC; Trello.com, API, Atlassian Support - Support Portal +2)
- **Lokalise**: [Major service outage](https://down.guide/lokalise/DWN-4403d8c9de) (Major outage; lasted 54m; started 2025-07-18 12:39 UTC; Lokalise API, Lokalise App; us)
- **Pinterest**: [Ads Manager, Boards, Home, Pins, Profile, Sign up and login, The Pinterest API - Partial outage](https://down.guide/pinterest/DWN-072f116541) (Partial outage; lasted 3h 10m; started 2025-07-18 23:33 UTC; Personal sign up, Home feed, Personal profile +25)
- **Reddit**: [Elevated errors with comments](https://down.guide/reddit/DWN-e02739ad63) (Partial outage; lasted 6h 27m; started 2025-07-16 23:16 UTC; Desktop Web, Mobile Web, Native Mobile Apps +1)
- **Pinterest**: [Ads Manager, Home, Pins - Partial outage](https://down.guide/pinterest/DWN-c325d92d63) (Partial outage; lasted 6h 16m; started 2025-07-18 23:26 UTC; Home feed, Organic Pin creation, Ads Manager — Creation +11)
- **Smartsheet**: [Investigating: Smartsheet Inaccessible](https://down.guide/smartsheet/DWN-f962eafa56) (Partial outage; lasted 2h 17m; started 2025-07-16 00:27 UTC; REST API, Smartsheet Login, Attachments +30)
- **Braze**: [Link-shortening issue impacting all regions](https://down.guide/braze/DWN-691f8ca6ec) (Partial outage; lasted 50m; started 2025-07-17 20:22 UTC; SMS, WhatsApp)
- **Vimeo**: [New uploads not transitioning to playable](https://down.guide/vimeo/DWN-99353fbda8) (Partial outage; lasted 4h 42m; started 2025-07-15 18:06 UTC; On-Site Player, Embedded Player, Upload +2)
- **Prisma Data Platform**: [Prisma ORM engine binary download issues causing Accelerate and Prisma Postgres errors](https://down.guide/prisma/DWN-e06b5eb7bf) (Partial outage; lasted 5h 38m; started 2025-07-18 18:00 UTC; Prisma Postgres, Prisma Accelerate; us)

## Other weeks
- [Previous week: Jul 7 to Jul 13, 2025](https://down.guide/recaps/2025-W28)
- [Next week: Jul 21 to Jul 27, 2025](https://down.guide/recaps/2025-W30)

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