# What broke July 21 to July 27, 2025

- Incidents: 48; major outages: 4
- Downtime: 11h 50m across providers

## Days
- [Mon, Jul 21](https://down.guide/recaps/2025-07-21): 8 incidents, 0 major outages
- [Tue, Jul 22](https://down.guide/recaps/2025-07-22): 10 incidents, 1 major outage
- [Wed, Jul 23](https://down.guide/recaps/2025-07-23): 6 incidents, 0 major outages
- [Thu, Jul 24](https://down.guide/recaps/2025-07-24): 10 incidents, 1 major outage
- [Fri, Jul 25](https://down.guide/recaps/2025-07-25): 11 incidents, 2 major outages
- [Sat, Jul 26](https://down.guide/recaps/2025-07-26): 2 incidents, 0 major outages
- [Sun, Jul 27](https://down.guide/recaps/2025-07-27): 1 incident, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2025-W30), worst first.

- **Bland AI**: [Calls degraded](https://down.guide/bland/DWN-e01ab3056c) (Major outage; lasted 17m; started 2025-07-25 12:38 UTC; AWS ec2-ap-southeast-2, AWS ec2-us-west-2; ap-southeast-2, us, us-west-2)
- **Airtable**: [Incident 07/22/25](https://down.guide/airtable/DWN-6f147b4fdf) (Degraded; lasted 35m; started 2025-07-23 01:05 UTC; Airtable Service)
- **Bland AI**: [Calls Unresponsive](https://down.guide/bland/DWN-3b3939f1cb) (Major outage; lasted 28m; started 2025-07-24 07:09 UTC; API, API)
- **ngrok**: [Error with certificates in ngrok](https://down.guide/ngrok/DWN-1c44a59fed) (Major outage; lasted 1h 38m; started 2025-07-22 17:03 UTC; Dashboard (https://dashboard.ngrok.com), API (https://api.ngrok.com))
- **Cohere**: [Model serving infrastructure outage](https://down.guide/cohere/DWN-ac3cddc827) (Major outage; lasted 3h 57m; started 2025-07-25 15:54 UTC)
- **Sauce Labs**: [2025-July-22 Service Incident](https://down.guide/saucelabs/DWN-73735d1e64) (Partial outage; lasted 4h 29m; started 2025-07-22 08:50 UTC; US-West, US-West, US-West +2; us, us-west-1)
- **Flagsmith**: [Delayed asynchronous task processing](https://down.guide/flagsmith/DWN-f02f4677a4) (Degraded; lasted 16m; started 2025-07-23 21:01 UTC; Edge API, Admin API, Admin Dashboard)
- **Duo Security**: [GB VoIP Failures](https://down.guide/duo/DWN-4b9b2f0e87) (Partial outage; lasted 10h 48m; started 2025-07-24 13:55 UTC; Phone Call Delivery, Phone Call Delivery, Phone Call Delivery +76)
- **Wise**: [Delay with transfers](https://down.guide/wise/DWN-d31b654b08) (Degraded; lasted 1h 30m; started 2025-07-24 10:12 UTC; 📱 Mobile App, 📰 Website, 💱 Account +2)
- **SMTP2GO**: [Login Issues and Possible App Slowness](https://down.guide/smtp2go/DWN-f9aed179fc) (Degraded; lasted 17h 57m; started 2025-07-27 10:29 UTC; Member Dashboard; eu, us)

## Other weeks
- [Previous week: Jul 14 to Jul 20, 2025](https://down.guide/recaps/2025-W29)
- [Next week: Jul 28 to Aug 3, 2025](https://down.guide/recaps/2025-W31)

---
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