# What broke August 11 to August 17, 2025

- Incidents: 38; major outages: 4
- Downtime: 1d 1h across providers

## Days
- [Mon, Aug 11](https://down.guide/recaps/2025-08-11): 4 incidents, 1 major outage
- [Tue, Aug 12](https://down.guide/recaps/2025-08-12): 8 incidents, 0 major outages
- [Wed, Aug 13](https://down.guide/recaps/2025-08-13): 10 incidents, 1 major outage
- [Thu, Aug 14](https://down.guide/recaps/2025-08-14): 10 incidents, 1 major outage
- [Fri, Aug 15](https://down.guide/recaps/2025-08-15): 5 incidents, 1 major outage
- [Sat, Aug 16](https://down.guide/recaps/2025-08-16): 0 incidents, 0 major outages
- [Sun, Aug 17](https://down.guide/recaps/2025-08-17): 1 incident, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2025-W33), worst first.

- **Hightouch**: [Syncing Outage](https://down.guide/hightouch/DWN-d90cc47fbe) (Major outage; lasted 43m; started 2025-08-13 00:17 UTC; AWS ap-south-1 (Mumbai), AWS eu-west-1 (Ireland), AWS us-east-1 (N. Virginia) +3; ap-south-1, apac, eu, eu-west-1)
- **Statsig**: [Increase in Initialization Errors Client SDKs](https://down.guide/statsig/DWN-9917cae731) (Major outage; lasted 39m; started 2025-08-15 23:26 UTC; US West 1, US East 1, US East 5 +2; apac, eu, us)
- **Loom**: [Loom Intermittent Issues](https://down.guide/loom/DWN-03178fa3da) (Partial outage; lasted 24m; started 2025-08-15 19:35 UTC; Recording, Viewing, Authentication +1)
- **Lever**: [Lever Sandbox Down](https://down.guide/lever/DWN-5136446bfa) (Major outage; lasted 1h 37m; started 2025-08-14 18:00 UTC; Sandbox; us)
- **Grammarly**: [Users may not be able to access documents in the Grammarly Editor.](https://down.guide/grammarly/DWN-db6c39fc7c) (Major outage; lasted 28m; started 2025-08-11 23:40 UTC; Grammarly Editor)
- **ngrok**: [Some customers are running into degraded tunnel starts in all regions](https://down.guide/ngrok/DWN-5f4a0b646c) (Partial outage; lasted 2h 44m; started 2025-08-13 22:04 UTC; Region - AP, Region - AU, Region - EU +5; eu, us)
- **Drata**: [Some 'future hire' employees not transitioning to 'current'](https://down.guide/drata/DWN-9af288919c) (Degraded; lasted 6h 17m; started 2025-08-12 11:22 UTC; API US, API EU, API APAC; apac, eu, us)
- **Voyage AI**: [Lower-than-expected rate limits](https://down.guide/voyage/DWN-e00cee5457) (Degraded; lasted 8h 50m; started 2025-08-15 10:00 UTC; API)
- **crates.io**: [Git index slow to update](https://down.guide/crates-io/DWN-777890b008) (Degraded; lasted 4h 8m; started 2025-08-12 21:47 UTC; crates.io)
- **Grammarly**: [The Grammarly Editor is not working as expected](https://down.guide/grammarly/DWN-c553ae1ff6) (Partial outage; lasted 1h 38m; started 2025-08-12 05:47 UTC; Grammarly Editor, Snippets and Knowledge Share)

## Other weeks
- [Previous week: Aug 4 to Aug 10, 2025](https://down.guide/recaps/2025-W32)
- [Next week: Aug 18 to Aug 24, 2025](https://down.guide/recaps/2025-W34)

---
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