# What broke September 15 to September 21, 2025

- Incidents: 73; major outages: 2
- Downtime: 6d 17h across providers

## Days
- [Mon, Sep 15](https://down.guide/recaps/2025-09-15): 11 incidents, 0 major outages
- [Tue, Sep 16](https://down.guide/recaps/2025-09-16): 18 incidents, 1 major outage
- [Wed, Sep 17](https://down.guide/recaps/2025-09-17): 10 incidents, 0 major outages
- [Thu, Sep 18](https://down.guide/recaps/2025-09-18): 14 incidents, 1 major outage
- [Fri, Sep 19](https://down.guide/recaps/2025-09-19): 15 incidents, 0 major outages
- [Sat, Sep 20](https://down.guide/recaps/2025-09-20): 2 incidents, 0 major outages
- [Sun, Sep 21](https://down.guide/recaps/2025-09-21): 3 incidents, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2025-W38), worst first.

- **Front**: [Mobile app: Google sign in flow broken](https://down.guide/front/DWN-ae420dc7b4) (Partial outage; lasted 3d 15h; started 2025-09-19 18:40 UTC; App; us)
- **Brex**: [Google SSO Outage](https://down.guide/brex/DWN-25869b422f) (Major outage; lasted 13m; started 2025-09-18 15:55 UTC)
- **Statsig**: [Misconfiguration on consoleapi and event processing services](https://down.guide/statsig/DWN-6dfd79dcda) (Partial outage; lasted 3d 10h; started 2025-09-19 08:00 UTC; Console API, Event Forwarding Pipeline (Warehouse Native))
- **GoTo**: [GoTo Connect - Issues with messaging and notifications](https://down.guide/gotomeeting/DWN-dbf0960767) (Partial outage; lasted 23h 46m; started 2025-09-17 19:03 UTC; VoIP Calls - Deskphones, VoIP Calls - GoTo Connect Web, VoIP Calls - GoTo Connect Mobile +2)
- **Segment**: [Google Enhanced Conversions is experiencing elevated failures](https://down.guide/segment/DWN-41126ff1e3) (Partial outage; lasted 6h 9m; started 2025-09-19 03:59 UTC; Streaming Destinations (US); us)
- **Substack**: [Substack experiencing increased latency](https://down.guide/substack/DWN-455fa82a6b) (Degraded; lasted 3h 47m; started 2025-09-15 15:24 UTC; Substack publications, Writer dashboards, Email delivery +2)
- **Hightouch**: [Hightouch App Issues](https://down.guide/hightouch/DWN-f29a8316ed) (Partial outage; lasted 8h 27m; started 2025-09-16 15:16 UTC; Reverse ETL, Customer Studio, Intelligence)
- **Octopus Deploy**: [Intermittent Azure authentication issues](https://down.guide/octopus/DWN-7b1953a54b) (Partial outage; lasted 2h 54m; started 2025-09-15 03:11 UTC; Octopus Cloud)
- **GitBook**: [All AI based features including GitBook Assistant or AI search are failing with "something went wrong"](https://down.guide/gitbook/DWN-020b197ff4) (Partial outage; lasted 1d 3h; started 2025-09-16 07:07 UTC)
- **1Password**: [Contact and Sales Forms Returning Errors to Users](https://down.guide/1password/DWN-a43051d2ed) (Partial outage; lasted 2h 20m; started 2025-09-18 14:48 UTC; 1Password.com website, 1Password.com website, 1Password.com website +1; us)

## Other weeks
- [Previous week: Sep 8 to Sep 14, 2025](https://down.guide/recaps/2025-W37)
- [Next week: Sep 22 to Sep 28, 2025](https://down.guide/recaps/2025-W39)

---
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