# What broke December 15 to December 21, 2025

- Incidents: 100; major outages: 8
- Downtime: 13d 14h across providers

## Days
- [Mon, Dec 15](https://down.guide/recaps/2025-12-15): 16 incidents, 0 major outages
- [Tue, Dec 16](https://down.guide/recaps/2025-12-16): 22 incidents, 3 major outages
- [Wed, Dec 17](https://down.guide/recaps/2025-12-17): 19 incidents, 2 major outages
- [Thu, Dec 18](https://down.guide/recaps/2025-12-18): 21 incidents, 0 major outages
- [Fri, Dec 19](https://down.guide/recaps/2025-12-19): 17 incidents, 2 major outages
- [Sat, Dec 20](https://down.guide/recaps/2025-12-20): 3 incidents, 1 major outage
- [Sun, Dec 21](https://down.guide/recaps/2025-12-21): 2 incidents, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2025-W51), worst first.

- **Front**: [App not responding](https://down.guide/front/DWN-b2247fcab8) (Major outage; lasted 3h 54m; started 2025-12-19 17:29 UTC; App; eu, eu-west-1, us, us-west-1)
- **Cloudflare Workers**: [Network Congestion](https://down.guide/cloudflare-workers/DWN-fc04b0e42a) (Degraded; lasted 1h 3m; started 2025-12-17 19:55 UTC; Albuquerque, United States - (ABQ), Anchorage, United States - (ANC), Stream +23; ca, us)
- **Make**: [Loging to the platform is not available](https://down.guide/make/DWN-cf245de15a) (Major outage; lasted 10h 45m; started 2025-12-19 00:17 UTC; eu1.make.com, eu2.make.com, us1.make.com +4)
- **Vapi**: [Calls failing due to worker unavailability](https://down.guide/vapi/DWN-32e83c4d8d) (Major outage; lasted 6d 4h; started 2025-12-17 19:06 UTC)
- **Gusto**: [We are aware that customers may be experiencing issues when accessing Gusto.](https://down.guide/gusto/DWN-c7051a67b9) (Major outage; lasted 2h 40m; started 2025-12-16 18:16 UTC; Gusto.com website, Payroll, Benefits, HR, Gusto Mobile +1)
- **Rippling**: [General service degradation](https://down.guide/rippling/DWN-2060ccd1f0) (Major outage; lasted 3h 48m; started 2025-12-16 18:47 UTC; Rippling App)
- **Help Scout**: [Docs site not loading](https://down.guide/help-scout/DWN-a1efa1a019) (Major outage; lasted 1h 19m; started 2025-12-20 21:24 UTC; Docs Sites)
- **Segment**: [Snowflake RETL sources and Warehouse Destinations are failing due to Snowflake Outage](https://down.guide/segment/DWN-94eb1b7b80) (Partial outage; lasted 10h 18m; started 2025-12-16 06:37 UTC; Warehouse Destinations (US), Reverse ETL (EU), Linked Events (EU) +5; eu, us)
- **Cloudinary**: [Failed transformation requests with combination of Strict Transformations and Auto-Upload](https://down.guide/cloudinary/DWN-510eb57f89) (Degraded; lasted 4h 22m; started 2025-12-15 15:10 UTC; Media Transformation API - US, Media Transformation API - AP, Upload API - US +3; eu, us)
- **Confluence**: [Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo](https://down.guide/confluence/DWN-2efbae3bc5) (Degraded; lasted 2h 35m; started 2025-12-15 16:26 UTC; View Content, iOS App, Create and Edit +12; us)

## Other weeks
- [Previous week: Dec 8 to Dec 14, 2025](https://down.guide/recaps/2025-W50)
- [Next week: Dec 22 to Dec 28, 2025](https://down.guide/recaps/2025-W52)

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