# What broke on 2026-01-31

- Incidents: 3 at 3 providers; major outages: 1
- Downtime: 2d 6h

## Worst
- **Klarna**: [Customer Service degradation](https://down.guide/klarna/DWN-325a360b8e) (Partial outage; lasted 2h 58m; started 2026-01-31 08:42 UTC; Europe, North America, Asia Pacific; apac, eu, us)
- **PlanetScale**: [Query insights outage](https://down.guide/planetscale/DWN-ff6ab22688) (Major outage; lasted 2h 19m; started 2026-01-31 09:38 UTC)
- **Novu**: [Elevated responses times for API Services](https://down.guide/novu/DWN-0d7f1b6634) (Partial outage; lasted 2h 13m; started 2026-01-31 09:45 UTC)

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