# What broke on 2026-05-20

- Incidents: 86 at 45 providers; major outages: 2
- Downtime: 5d 17h

## Worst
- **Anthropic**: [Elevated errors on Claude Haiku 4.5](https://down.guide/anthropic/DWN-17519ae555) (Degraded; lasted 35m; started 2026-05-20 08:14 UTC; claude.ai, Claude Console (platform.claude.com), Claude API (api.anthropic.com) +2)
- **Anthropic**: [Elevated errors on Claude Opus 4.7](https://down.guide/anthropic/DWN-f54c97315d) (Degraded; lasted 1h 21m; started 2026-05-20 14:43 UTC; claude.ai, Claude API (api.anthropic.com), Claude Code +1)
- **Optimizely**: [Flags permission issue.](https://down.guide/optimizely/DWN-f262e55f21) (Major outage; lasted 1h 48m; started 2026-05-20 09:42 UTC; Application UI, Optimizely REST API)
- **Lambda Cloud**: [Launches and Terminations Failing in Multiple Regions](https://down.guide/lambda/DWN-a7c5a71792) (Degraded; lasted 3h 23m; started 2026-05-20 01:08 UTC; apac, au, eu, me-west-1)
- **GitHub Actions**: [Incident with Actions](https://down.guide/github-actions/DWN-b4fd0fb572) (Degraded; lasted 3h 15m; started 2026-05-20 16:58 UTC; Actions)
- **Jira**: [Forge custom fields are not getting created](https://down.guide/jira/DWN-4661215529) (Degraded; lasted 4h 57m; started 2026-05-20 09:17 UTC; Viewing content, Create and edit, Authentication and User Management +8)
- **Akamai**: [Configuration Deployment issues with EdgeWorkers and mPulse configuration activations](https://down.guide/akamai/DWN-f9323a9372) (Degraded; lasted 22h 7m; started 2026-05-20 14:29 UTC; Configuration Deployment; us)
- **Cloudflare Workers**: [Workers subrequests returning 1006](https://down.guide/cloudflare-workers/DWN-c6601ec10c) (Degraded; lasted 2h 21m; started 2026-05-20 17:19 UTC; Workers)
- **Drata**: [MSSP Tenant Access Issue](https://down.guide/drata/DWN-1272f1340d) (Partial outage; lasted 2d 1h; started 2026-05-20 17:56 UTC)
- **Dialpad**: [Some customers may be experiencing issues with IVR](https://down.guide/dialpad/DWN-0072c31075) (Partial outage; lasted 5h 29m; started 2026-05-20 18:58 UTC; Omnichannel)

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