# What broke on 2026-07-20

- Incidents: 93 at 47 providers; major outages: 2
- Downtime: 3d 21h

## Worst
- **Anthropic**: [Elevated errors on Haiku 4.5](https://down.guide/anthropic/DWN-0cbed8e388) (Degraded; lasted 2h 20m; started 2026-07-20 13:20 UTC; claude.ai, Claude Console (platform.claude.com), Claude API (api.anthropic.com) +2)
- **Anthropic**: [Elevated errors for Claude Opus 4.8](https://down.guide/anthropic/DWN-e7230b4507) (Degraded; lasted 1h 35m; started 2026-07-20 14:41 UTC; claude.ai, Claude Console (platform.claude.com), Claude API (api.anthropic.com) +2)
- **Anthropic**: [Elevated error rates for Opus 4.5](https://down.guide/anthropic/DWN-ca1740bd5f) (Degraded; lasted 5h 44m; started 2026-07-20 07:03 UTC; Claude Console (platform.claude.com), Claude API (api.anthropic.com), Claude Code +1)
- **Grafana Cloud**: [PDC Issues](https://down.guide/grafana-cloud/DWN-2969e60279) (Partial outage; lasted 1h 15m; started 2026-07-20 13:48 UTC; AWS Germany - prod-eu-west-2, AWS US East - prod-us-east-2; eu, eu-west-2, us, us-east-2)
- **Jira**: [Degraded performance of Jira Automation rules](https://down.guide/jira/DWN-247110e353) (Degraded; lasted 1d 4h; started 2026-07-20 20:18 UTC; Viewing content, Create and edit, Authentication and User Management +8)
- **Anthropic**: [Fable 5 requiring usage credits on Max plans](https://down.guide/anthropic/DWN-6dbe9c819b) (Degraded; lasted 8h; started 2026-07-20 07:35 UTC; Claude Code)
- **api.video**: [Analytics Issue Identified](https://down.guide/api-video/DWN-fd407cbf63) (Degraded; lasted 22h 1m; started 2026-07-20 09:32 UTC; Web services, User space)
- **Pantheon**: [Site availability issues](https://down.guide/pantheon/DWN-d31747fee7) (Partial outage; lasted 1d 13h; started 2026-07-20 21:09 UTC; Customer Sites, Workflow Operations, Terminus Operations; us)
- **Jira**: [Degraded performance of Jira Automation rules](https://down.guide/jira/DWN-99c8772f84) (Degraded; lasted 1h 20m; started 2026-07-20 16:03 UTC; Viewing content, Create and edit, Authentication and User Management +8)
- **Pantheon**: [WordPress 7.0.2 wp2shell](https://down.guide/pantheon/DWN-74551be60c) (Partial outage; lasted 1d 2h; started 2026-07-20 19:26 UTC; Global CDN)

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