# What broke on 2026-10-04

- Incidents: 26 at 16 providers; major outages: 2
- Downtime: 1d 12h

## Worst
- **Salesforce**: [Customer360Audiences, analytics Degradation on BRA6S, BRA18, BRA34, BRA36…](https://down.guide/salesforce/DWN-06a2310c06) (Major outage; lasted 13h 10m; started 2026-10-04 11:15 UTC; Customer360Audiences, analytics; bra6s, bra18, bra34, bra36)
- **AWS**: [INTERNETCONNECTIVITY (eu-south-2): Elevated packet loss](https://down.guide/aws/DWN-ead02183fb) (Degraded; lasted 2h 42m; started 2026-10-04 16:14 UTC; INTERNETCONNECTIVITY; eu-south-2)
- **Grafana Cloud**: [Degraded data source queries](https://down.guide/grafana-cloud/DWN-c6726a04b6) (Degraded; lasted 14m; started 2026-10-04 18:20 UTC; AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS US East (OH) - prod-us-east-2 +2; au, eu, eu-west-2, eu-west-4)
- **HCP Vault**: [HCP Vault Azure: Cluster Updates and Creation](https://down.guide/hashicorp-vault/DWN-3cbd54b729) (Degraded; lasted 5d 6h; started 2026-10-04 00:38 UTC)
- **Bird**: [Increased delivery latency for SMS service](https://down.guide/messagebird/DWN-172a488b66) (Degraded; lasted 47m; started 2026-10-04 15:27 UTC; SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02 +6; apac, eu, in, us)
- **Sinch**: [Delivery Issue Brazil - Vivo](https://down.guide/sinch/DWN-ad4157d08d) (Degraded; lasted 6h 7m; started 2026-10-04 06:09 UTC; SMS - LATAM; latam)
- **Sinch**: [Delivery Issue New Zealand - OneNZ](https://down.guide/sinch/DWN-dcd9abb16b) (Degraded; lasted 3h 19m; started 2026-10-04 11:47 UTC; SMS - APAC; apac)
- **Jina AI**: [Service outage: jina-code-embeddings-1500m](https://down.guide/jina/DWN-a6cb6fa2b7) (Degraded; lasted 15m; started 2026-10-04 10:25 UTC; jina-code-embeddings-1500m; us, us-central1)
- **Jina AI**: [Service outage: jina-code-embeddings-1500m](https://down.guide/jina/DWN-dc4725f9b2) (Degraded; lasted 10m; started 2026-10-04 10:45 UTC; jina-code-embeddings-1500m; us, us-central1)
- **Jina AI**: [Service outage: jina-code-embeddings-1500m](https://down.guide/jina/DWN-5d06254a3f) (Degraded; lasted 5m; started 2026-10-04 10:15 UTC; jina-code-embeddings-1500m; us, us-central1)

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).