# What broke on 2026-10-20

- Incidents: 117 at 68 providers; major outages: 9
- Downtime: 3d 23h

## Worst
- **Salesforce**: [Agentforce Degradation on CAN2S, CAN4S, CAN6S, CAN8S…](https://down.guide/salesforce/DWN-429414509e) (Major outage; lasted 1h 50m; started 2026-10-20 14:40 UTC; Agentforce; can2s, can4s, can6s, can8s)
- **Salesforce**: [MarketingCloudCoreService, MarketingCloudLogin Disruption on DB402025, DB402026, DB402028, DB402029…](https://down.guide/salesforce/DWN-8bc5ea69d4) (Major outage; lasted 37m; started 2026-10-20 13:33 UTC; MarketingCloudCoreService, MarketingCloudLogin; db402025, db402026, db402028, db402029)
- **Akamai Cloud (Linode)**: [Issue in creating new LKE Enterprise cluster across regions](https://down.guide/linode/DWN-f91b72bef2) (Degraded; lasted 9h 14m; started 2026-10-20 12:29 UTC; US-East (Newark) Linode Kubernetes Engine, US-Central (Dallas) Linode Kubernetes Engine, US-West (Fremont) Linode Kubernetes Engine +28; apac, au, ca, eu)
- **Hostinger**: [Hostinger Dashboard Service API Issue](https://down.guide/hostinger/DWN-19b33ff633) (Major outage; lasted 7h 37m; started 2026-10-20 07:03 UTC; us)
- **Cloudflare Zero Trust**: [Cloudflare Zero Trust connectivity](https://down.guide/cloudflare-zero-trust/DWN-0d52c04919) (Major outage; lasted 3h 12m; started 2026-10-20 03:20 UTC; Zero Trust, Dashboard)
- **Snowflake**: [INC20000294](https://down.guide/snowflake/DWN-dd80f81609) (Major outage; lasted 8h 52m; started 2026-10-20 06:34 UTC; Databases, Tables, and Views, Data Loading and Unloading, Applications)
- **Aiven**: [Google Cloud VPN incident affecting services](https://down.guide/aiven/DWN-e87e23d695) (Degraded; lasted 12h 47m; started 2026-10-20 06:43 UTC; africa-south1, eu, europe-central2, europe-north1)
- **Salesforce**: [coreService Degradation on USA902S, USA9002, USA9004S, USA9006S…](https://down.guide/salesforce/DWN-a3c6bb034e) (Degraded; lasted 6h 41m; started 2026-10-20 04:04 UTC; coreService; usa902s, usa9002, usa9004s, usa9006s)
- **Cloudflare**: [Cloudflare Zero Trust connectivity](https://down.guide/cloudflare/DWN-cd76a79d41) (Major outage; lasted 3h 12m; started 2026-10-20 03:20 UTC; Zero Trust, Dashboard)
- **Elastic Cloud**: [Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)](https://down.guide/elastic-cloud/DWN-bd437f7e9e) (Partial outage; lasted 15h 3m; started 2026-10-20 06:51 UTC; eu, europe-west2)

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