# Degraded Metrics for Recurly Engage

- Provider: [Recurly](https://down.guide/recurly)
- Level: confirmed
- Impact: Degraded
- lasted 21h 38m
- started 2026-10-25 22:31 UTC
- id: DWN-371fbf91a5
- Official page: https://status.recurly.com/incidents/01M5TK1GW9H8AJC3ZTPJMMKF7F

## Updates from Recurly
### 2026-10-25 22:31 UTC: investigating
Display of Engage prompt metrics are degraded. Metrics are still being collected.

### 2026-10-26 03:14 UTC: monitoring
Display of Engage prompt metrics is restored. We are monitoring the platform to ensure continued stability.

### 2026-10-26 20:09 UTC: resolved
This issue is resolved, and the Performance dashboard is fully operational.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).