# Snowflake on AWS and Azure shares may be unavailable.

- Provider: [Recurly](https://down.guide/recurly)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 41m
- started 2026-10-15 04:34 UTC
- id: DWN-4326b2a667
- Official page: https://status.recurly.com/incidents/01M4YXE5YAQR7JHNXTAHB74R32

## Updates from Recurly
### 2026-10-15 04:34 UTC: identified
We are aware that some Snowflake data shares on AWS and Azure are in an inconsistent state, with permissions affected following a recent release. We are actively investigating the scope of the issue.
Merchants whose shares are affected may be unable to access or query them until permissions are restored. If you are affected, please contact Support for guidance.

### 2026-10-15 07:14 UTC: identified
Please contact support for assistance in re-establishing a datashare.

### 2026-10-15 07:15 UTC: resolved
Support will provide scripting to re-establish the data share and all grants. Please contact them directly.

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