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Red Hat

Quay.io HTTP 502 on Pull/Push

Major outage Lasted 3h 4m · started · Red Hat's page

Level
confirmed
Worst impact
Major outage
Components
API, Registry
Down Index
42of 100

What to do

  • Check whether you use Red Hat API, Registry. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 4m it lasted.

    Anything that failed between 2026-05-07 18:05 UTC and 2026-05-07 21:10 UTC may need a replay.
  • Subscribe to Red Hat's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=red-hat works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Red Hat 7

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    Pulls have been restored. Pushes are unavailable while we continue to investigate.

    provider

  3. identified

    We have identified the issue as caused by a recent deployment. Our team has reverted the deployment, and are gradually rolling back traffic to our primary region to re-enable pushes while monitoring.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. resolved

    This incident has been resolved.

    provider

  7. postmortem

    On May 7, a production deployment introduced a database locking conflict that caused Quay.io to become unhealthy. Image pulls were intermittently degraded for approximately 30 minutes and image pushes were unavailable for approximately 3 hours. The team failed over to a secondary region to restore pulls, then reverted the deployment to fully restore service. We are implementing multi-phase deployment rollouts, stricter canary processes, and health probe improvements to prevent recurrence.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6975a03391

Is Red Hat still down?

No, this incident was resolved 2026-05-07 21:10 UTC. For Red Hat's live state, see https://down.guide/red-hat.

How long did it last?

3h 4m, from 2026-05-07 18:05 UTC to 2026-05-07 21:10 UTC, by the times Red Hat posted.

What was affected?

Red Hat named API, Registry.

What caused it?

Red Hat hasn't published a root cause. If it does, it shows here.

Where does this come from?

Red Hat's official status page, https://status.redhat.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.