# cert-api.access.redhat.com outage

- Provider: [Red Hat](https://down.guide/red-hat)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 5m
- started 2026-05-05 12:28 UTC
- Red Hat Lightspeed - Advisor, Red Hat Lightspeed - Compliance, Red Hat Lightspeed - Inventory +5
- id: DWN-f3083c16a8
- Official page: https://stspg.io/klkf3rhvc3bx

## Updates from Red Hat
### 2026-05-05 12:28 UTC: investigating
We are currently investigating an issue where certificate-based requests to cert-api.access.redhat.com are returning HTTP 500 errors due to a gateway configuration mismatch. This is impacting Red Hat Lightspeed registrations and data uploads for both direct and Satellite-connected hosts.

### 2026-05-05 13:55 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-05 15:33 UTC: resolved
This incident has been resolved.

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