Skip to main content
Red Hat

sso.redhat.com Offline Token Issue

Partial outage Lasted 2h 58m · started · Red Hat's page

Level
confirmed
Worst impact
Partial outage
Components
SSO Authentication, OpenShift Cluster Manager, SSO Authentication, Subscription Management API
Down Index
31of 100

What to do

  • Check whether you use Red Hat SSO Authentication, OpenShift Cluster Manager, SSO Authentication, Subscription Management API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 58m it lasted.

    Anything that failed between 2026-08-12 13:12 UTC and 2026-08-12 16:11 UTC may need a replay.
  • Subscribe to Red Hat's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=red-hat works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Red Hat 2

  1. investigating

    We are aware of an issue with Offline Tokens on sso.redhat.com that may impact ROSA, OCM, Ansible Automation Hub, and RHSM API.

    provider

  2. resolved

    The incident has been mitigated . Our the team will continue working on the root cause analysis (RCA).

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f8173e9703

Is Red Hat still down?

No, this incident was resolved 2026-08-12 16:11 UTC. For Red Hat's live state, see https://down.guide/red-hat.

How long did it last?

2h 58m, from 2026-08-12 13:12 UTC to 2026-08-12 16:11 UTC, by the times Red Hat posted.

What was affected?

Red Hat named SSO Authentication, OpenShift Cluster Manager, SSO Authentication, Subscription Management API.

What caused it?

Red Hat hasn't published a root cause. If it does, it shows here.

Where does this come from?

Red Hat's official status page, https://status.redhat.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.