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Reddit

Comment tree processing is delayed

Partial outage Lasted 2h 47m · started · Reddit's page

Level
confirmed
Worst impact
Partial outage
Components
Comment Processing
Down Index
32of 100

What to do

  • Check whether you use Reddit Comment Processing. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 47m it lasted.

    Anything that failed between 2024-06-28 02:17 UTC and 2024-06-28 05:05 UTC may need a replay.
  • Subscribe to Reddit's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=reddit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Reddit 5

  1. investigating

    We are aware that newly posted comments are not showing up immediately in comment trees. We are currently investigating this issue.

    provider

  2. identified

    We've identified the underlying problems and are working on addressing them.

    provider

  3. identified

    We are continuing to work on addressing the issues causing comments to be delayed.

    provider

  4. identified

    A large spike in traffic caused some scaling issues, which delayed new comment display across the site. All comments posted during this time will be displayed as the servers work through the backlog.

    provider

  5. resolved

    Comment processing has now fully caught up. Thank you for your patience!

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6e419dda7b

Is Reddit still down?

No, this incident was resolved 2024-06-28 05:05 UTC. For Reddit's live state, see https://down.guide/reddit.

How long did it last?

2h 47m, from 2024-06-28 02:17 UTC to 2024-06-28 05:05 UTC, by the times Reddit posted.

What was affected?

Reddit named Comment Processing.

What caused it?

Reddit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Reddit's official status page, https://www.redditstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.