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Render

GitHub git clone 403 errors

Major outage Lasted 5h 36m · started · Render's page

Level
confirmed
Worst impact
Major outage
Components
Builds and Deploys
Regions
eu
Down Index
47of 100

What to do

  • Check whether you use Render Builds and Deploys in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 36m it lasted.

    Anything that failed between 2026-07-19 03:44 UTC and 2026-07-19 09:20 UTC may need a replay.
  • Subscribe to Render's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=render works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Render 6

  1. investigating

    We have received an elevated number of reports about git clone failures resulting in a 403 error, aborting the deployment. We are investigating.

    provider

  2. identified

    Services failing to deploy are those deployed in Frankfurt. Running services are not affected, only the deploy process is failing. We are still working to determine the cause of this error for those services.

    provider

  3. identified

    Users with services hosted in Frankfurt that rely on GitHub repositories for deployments continue to see 403 errors in their logs causing the deployment to fail. We are continuing to work on this issue within our own systems and have reached out to GitHub.

    provider

  4. identified

    We are continuing to work towards mitigating this issue, while also working with GitHub to resolve these deployment failures.

    provider

  5. monitoring

    Deployments have been consistently completing since approximately 08:40, and are returning to normal levels. We are monitoring for any other impacts.

    provider

  6. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1c7f92a8ea

Is Render still down?

No, this incident was resolved 2026-07-19 09:20 UTC. For Render's live state, see https://down.guide/render.

How long did it last?

5h 36m, from 2026-07-19 03:44 UTC to 2026-07-19 09:20 UTC, by the times Render posted.

What was affected?

Render named Builds and Deploys in eu.

What caused it?

Render hasn't published a root cause. If it does, it shows here.

Where does this come from?

Render's official status page, https://status.render.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.