# Delayed new team provisioning and contact webhook delivery

- Provider: [Resend](https://down.guide/resend)
- Level: confirmed
- Impact: Degraded
- lasted 34m
- started 2026-10-10 14:35 UTC
- id: DWN-a31d1fd7bc
- Official page: https://resend-status.com/incidents/01M4K3TSH5JTXQ67ETZXTVQ9KQ

## Updates from Resend
### 2026-10-10 14:00 UTC: identified
We've identified an issue on our infrastructure affecting new team provisioning and contact webhook delivery. Email sending and receiving is not affected.
• Newly created teams may take longer to have their account resources fully setup.
• Some webhooks related to contact activity are being delivered with a delay.
Our team is working on fixing this issue.

### 2026-10-10 14:52 UTC: monitoring
A fix is in place and we are monitoring to ensure the issue has been fixed.

### 2026-10-10 15:09 UTC: resolved
We have resolved the underlying issue and service has been resumed.

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