# Multilingual is currently downgraded

- Provider: [Retell AI](https://down.guide/retell)
- Level: confirmed
- Impact: Degraded
- lasted 7h 46m
- started 2025-04-24 09:50 UTC
- Web Call, Phone Call
- id: DWN-3cbcbf2de5
- Official page: https://stspg.io/kpy8gj58kqzz

## Updates from Retell AI
### 2025-04-24 09:50 UTC: investigating
Please switch to English or a specific language for now—we’re investigating the issue.

### 2025-04-24 09:51 UTC: investigating
We are continuing to investigate this issue.

### 2025-04-24 16:21 UTC: monitoring
A fix is being patched.

### 2025-04-24 17:36 UTC: resolved
This incident has been resolved.

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